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BMW Of Columbia

Columbia, SC

4.6
1,155 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,155 reviews

September 14, 2023

The BMW dealership was very helpful, knowledgeable and responsive about each vehicle we test, which made it easy for us to decide. More

by Cagdukes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peterson
Sep 21, 2023 -

BMW Of Columbia responded

We are glad to hear that BMW of Columbia was very helpful, knowledgeable, and responsive during your vehicle testing process, making it easier for you to make a decision. Congratulations on your new vehicle!

September 14, 2023

Service was tremendous. In and out and friendly on top of that. Would recommend these folks to anyone More

by Rdoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan was wonderful , Service Department
Sep 19, 2023 -

BMW Of Columbia responded

Thank you for the Five-Star review and for choosing BMW of Columbia. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 13, 2023

Very nice facilities friendly and knowledgeable staff understanding our interest in a 740i had one in stock worked a fair deal and efficient in producing all the paperwork More

by WALTERSSC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pavel Urban , Brett Bostic, Otis Morris Jr.
Sep 23, 2023 -

BMW Of Columbia responded

Congratulations on your new 740i! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

The service at BMW of Columbia is excellent. They strive for on time service and customer satisfaction! More

by eric.hulsemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 17, 2023 -

BMW Of Columbia responded

Thank you for leaving a Five-Star review and for choosing BMW of Columbia. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

September 09, 2023

Charles Baker were very friendly and helpful, he’s very friendly and that’s appreciated these days. He communicated as much vehicle were being serviced. A1 customer service. Will always ask for Charles goi More

by cjoyce626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department
Sep 23, 2023 -

BMW Of Columbia responded

We're happy you found Charles to be so supportive during your experience here at BMW of Columbia.

September 09, 2023

I want to praise BMW of Columbia and make it known about my experience with them. I purchased a used 2014 Nissan 370z from them, the purchase experience was seemless. I live in East Tennessee and the dealer More

by Bradley M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke
Sep 28, 2023 -

BMW Of Columbia responded

Bradley, thank you for sharing your positive experience!

September 08, 2023

Very clean and efficient. Responded to every thing I needed , including Uber trips to and from work. More

by ksrainwater62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 17, 2023 -

BMW Of Columbia responded

Thank you for the Five-Star review and for choosing BMW of Columbia. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 07, 2023

Exceptionally xxxxty experience. Caught an employee calling at his desk at the service center. Employee tried to charge me for an oil change even though I have a service maintena More

by customer who will never come back
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan, Service Department
Sep 27, 2023 -

BMW Of Columbia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

BMW Of Columbia responded

Thank you for your feedback about the poor service experience, including unprofessional behavior and attempted overcharging because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sam Reynolds General Manager samreynolds@Group1Auto.com

September 07, 2023

Jordan in the service department is excellent! ! Top notch!! They go above and beyond! Get things done in a timely manner More

by Brandi Nye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Service Department
Sep 21, 2023 -

BMW Of Columbia responded

It's fantastic to hear that Jordan provided excellent and top-notch service, going above and beyond to get things done in a timely manner. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 06, 2023

My X 3 was serviced today. I was very pleased with the service. My Service Advisor was Mr. Charles Baker. Mr. Baker was very knowledgeable and provided updates on the status of More

by cwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Sep 09, 2023 -

BMW Of Columbia responded

We're happy to hear you had such a positive experience with our team!

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