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BMW Of Columbia

Columbia, SC

4.6
1,155 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,155 reviews

October 20, 2023

Person at the desk was very polite and efficient. The whole vehicle servicing experience was most pleasant. More

by Rafijamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 21, 2023 -

BMW Of Columbia responded

It's great to hear that the person at the service desk was polite and efficient and that your whole vehicle servicing experience was most pleasant. Politeness and efficiency can greatly contribute to a positive customer experience. Your satisfaction is important.

October 19, 2023

The staff is very professional and addresses and try to resolve any concerns or issues as soon as possible. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Service Department
Oct 21, 2023 -

BMW Of Columbia responded

It's great to hear that the staff is very professional and proactive in addressing and resolving any concerns or issues as soon as possible. Effective problem resolution and professionalism are essential aspects of providing quality customer service. Your positive comments are appreciated.

October 18, 2023

Mike with Columbia BMW gave me the best buying experience I have ever heard in my life - he is a great listener, communicator, very friendly, not pushy, attentive…. I drove from Charleston SC because my fri More

by haviazheud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Liveratore
Oct 20, 2023 -

BMW Of Columbia responded

It's fantastic to hear that Mike at BMW of Columbia provided you with the best buying experience you've ever had. Great listeners, communicators, and friendly, non-pushy salespeople can make all the difference when purchasing a vehicle. It's clear that you had a positive experience, and it's wonderful that you're willing to recommend the dealership and work with Mike again. Enjoy your BMW, and thank you for sharing your positive experience!

October 17, 2023

Mike Liberatore was amazing from the first phone call to a 5-hour drive to pick up the car. Best car buying experience in all my buying cars although this car was bought by my daughter. Her first time buyi More

by treefrog122174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Liberatore
Oct 18, 2023 -

BMW Of Columbia responded

It's wonderful to hear about your exceptional car-buying experience with Mike. We appreciate your kind words and are thrilled to have been able to provide such efficient and amazing service to you and your daughter. Your satisfaction means a lot to us, and we look forward to serving you in the future. Thank you for choosing us and for your trust in our dealership. Enjoy your new BMW!

October 17, 2023

Quality professional service! My service advisor, Austin, took good care of me. The environment made the wait pleasurable. More

by Devonde79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Keith
Oct 17, 2023 -

Devonde79 responded

Thank you BMW Of Columbia for the excellent service I received today. I was completely impressed with the professionalism and customer service from my service provider, Austin Keith. Also, the environment was inviting and comfortable, I was throughly pleased.

Oct 18, 2023 -

BMW Of Columbia responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

October 17, 2023

Always very courtesy and friendly. Would highly recommend this dealership and their services to anyone More

by tom32u4a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 19, 2023 -

BMW Of Columbia responded

It's wonderful to hear that you've had consistently courteous and friendly experiences with our dealership. We greatly appreciate your recommendation and your kind words. Your satisfaction is our goal, and we're here to provide excellent service to you and anyone you recommend to us. Thank you for your support!

October 17, 2023

When my vehicle is repaired like they promised, I will rate them. I am still waiting after more than a month. More

by pat_fort
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston
Oct 18, 2023 -

BMW Of Columbia responded

I apologize that you experienced a long wait time to get your vehicle serviced with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at samreynolds@Group1Auto.com. Sam Reynolds, General Manager

October 16, 2023

I had a wonderful experience from start to finish. Preston was attentive, diligent and really a pleasure to work with. From the beginning of my reach out, he was able to help me secure the deal I want More

by dmwitkowski718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Anderson
Oct 18, 2023 -

BMW Of Columbia responded

We're thrilled to hear about your wonderful experience with us! Preston's attentiveness, diligence, and overall smooth and easy car buying process are exactly what we aim for. We're delighted that he was able to help you secure the deal you wanted and ensure the trade-in value for your car was fair. Your satisfaction is important to us, and we appreciate your kind words. Kudos to Preston and the entire team, and thank you for choosing us!

October 15, 2023

Drove an hour and a half to look at a used non-BMW. It needed a new battery and was unable to test drive the vehicle. Jimmy treated us like we were there to purchase a new X7. He assured us that it wou More

by J & Beth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Hewitt
Oct 17, 2023 -

BMW Of Columbia responded

It sounds like you had an excellent experience with Jimmy at BMW of Columbia, despite the initial hiccups. I'm glad to hear that he went above and beyond to make sure you had a smooth and enjoyable car-buying experience. Enjoy your new vehicle, and best of luck with your future purchases!

October 09, 2023

The BMW service department were very helpful and promptly took care of the problem I was having with my tire. My appointment was at 10:00 and they had my car repaired, washed, and vacuumed by 11:00. I was ex More

by bmcelv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cutrona, Service Department, Daren Ball, Michael Brooks, Greg Yancey, Russell Holt
Oct 11, 2023 -

BMW Of Columbia responded

It's fantastic to hear that the BMW service department was very helpful and promptly addressed the issue you had with your tire during your appointment. Getting your car repaired, washed, and vacuumed in just an hour is indeed impressive and speaks to our efficiency. Safe and enjoyable driving with your well-serviced BMW, and thank you for sharing your satisfaction with the service!

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