BMW Of Columbia
Columbia, SC
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
Very thorough knowledgable service advisor. Service completed timely. Comfortable waiting area. Courteous staff and technicians. Service completed timely. Comfortable waiting area. Courteous staff and technicians. More
Great and polite service department. Mark, my service advisor handled everything in a timely manner and made sure I was aware of what they were doing the whole time with videos. Nice wor Mark, my service advisor handled everything in a timely manner and made sure I was aware of what they were doing the whole time with videos. Nice work everyone, will be back to get my wife’s X3 serviced soon! More
There's always a line in the service department. The phone rings and rings. When someone answers, I have been on hold for over 8 minutes. Service does not return phone calls nor call you when your The phone rings and rings. When someone answers, I have been on hold for over 8 minutes. Service does not return phone calls nor call you when your car is ready. Left three messages for the service manager to call, yet never received a phone call. Love BMW cars but will never go to this dealership again. More
Mark, my service advisor, works very hard to make sure that my servicing needs are met each time I service my car. He always provides outstanding customer service!! that my servicing needs are met each time I service my car. He always provides outstanding customer service!! More