Back

BMW Of Columbia

Columbia, SC

4.6
1,009 Reviews

5919 Two Notch Rd

Columbia, SC

29223

Directions

By Type

Showing 1,009 reviews

July 18, 2023

Great service yesterday. I had to wait and the waiting room experience was great… snacks, internet. TV …. Super! More

by michael.lucas.sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 21, 2023 -

BMW Of Columbia responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 15, 2023

CHARLES did great work and maintained consistent communication. he helped me prioritize the repairs I needed and provided excellent customer service. Me and all of my friends and family will be work More

by deionsimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department
Jul 19, 2023 -

BMW Of Columbia responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

I highly recommend this dealership. My family and I have purchased 4 cars from this dealership. We’ve been very pleased from the purchasing experience to the service. More

by Mkeel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cutrona.Anthony
Jul 19, 2023 -

BMW Of Columbia responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

This service was quicker than usual. I try to only interact with two people (Jordan and Demetrius). Luckily Jordan was able to help me. He does a good job with explaining things and chec More

by Michgoodman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 15, 2023 -

BMW Of Columbia responded

We were pleased to hear that Jordan could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

July 14, 2023

Poor customer service. Also would never recommend buying a BMW to anyone due to their design flaws. You will end up throwing a ton of money into your vehicle…trust me, it More

by Brittany2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Oct 25, 2023 -

BMW Of Columbia responded

Thank you for your feedback about the poor experience you've encountered with your vehicle because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sam Reynolds General Manager samreynolds@Group1Auto.com

July 13, 2023

Friendly staff and very prompt and professional service I use this dealer for everything related to my bmw. More

by Ehite8693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Bostic, Service Department, Zac Cariens
Jul 28, 2023 -

BMW Of Columbia responded

We are so happy to read such a great review about BMW of Columbia!

July 13, 2023

I went there on 07/11/23. They seemed to overbook service. The person who helped me did not respond to text message (as it said to be the most effective way to communicate) an More

by Cheroky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Oct 23, 2023 -

BMW Of Columbia responded

Thank you for your feedback about the poor experience you had during your visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sam Reynolds General Managers samreynolds@Group1Auto.com

July 13, 2023

Always courteous, timely and capable. This is why I keep buying BMWs from this dealership. More

by Jhodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 19, 2023 -

BMW Of Columbia responded

Thank you for being our customer, we appreciate your kind words!

July 12, 2023

Friendly, comprehensive service, done in a reasonable time. Very happy with the thoughtful service and feel good about trusting this dealership. More

by CynthiaLHopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department, Daren Ball, Michael Brooks, Greg Yancey, Russell Holt
Aug 07, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 11, 2023

Fantastic service and care - made the entire process from lease return to new car buying smooth as silk. More

by chrisa10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotty Bibbs, Terrence Fanning
Jul 15, 2023 -

BMW Of Columbia responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

...
47
...