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BMW Of Columbia

Columbia, SC

4.6
1,010 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,010 reviews

July 29, 2023

This was a terrible experience I went here for a simple oil change and a multi-point inspection of my car. They took a very long time, poor customer service, and I never received the information regarding More

by Kurt layman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
July 28, 2023

I feel like some of the staff could’ve been nicer but they got my car done. More

by hannnhannnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles barker. 1 star.
July 28, 2023

Zac & Demetris both were on top of things when it came to me getting my car fixed and getting a loaner car while service was being done. Good customer service definitely would recommend having these two gent More

by Brell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetris Pearson , Zac Cariens
Aug 08, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 27, 2023

Very helpful and knowledgeable. I felt that the dealership had my best interest in mind. My service tech was excellent More

by Catch22ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Anthony, Service Department
Jul 30, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 26, 2023

They were professional, kept me informed of the matenance process, and didn't push upselling what I couldn't afford. More

by hmbruce12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Michael Brooks
Jul 28, 2023 -

BMW Of Columbia responded

We are so happy to read such a great review about BMW of Columbia!

July 26, 2023

This is just my second time there and it was satisfactory. They need to store more parts for vehicles in-house to avoid customers waiting for days for a part! More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 01, 2023 -

BMW Of Columbia responded

Hello Betty, we appreciate you taking the time to leave us this feedback.

July 25, 2023

Anthony (service rep) did a pretty good job of informing me on the maintenance status of my car. He came in to work on his day off just to update me on the progress of the repair. More

by Robken9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 28, 2023 -

BMW Of Columbia responded

We're happy you found our staff to be so supportive during your experience here at BMW of Columbia.

July 25, 2023

Everyone I worked with was very friendly and professional. The process was smooth and I love the car I bought. More

by Noah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Martin , Jeremy Easterling
Jul 28, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 24, 2023

This dealership has friendly and helpful customer service. It’s just disheartening to know how hard it is to reserve a courtesy vehicle. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Aug 01, 2023 -

BMW Of Columbia responded

Hello Kimberly, we appreciate you taking the time to leave us this feedback.

July 21, 2023

This dealership is bar none they go beyond being courteous they have made me feel so comfortable from day one no pressure and there service department is excellent they text you and video the proces More

by fisheyes120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rigon
Sep 01, 2023 -

BMW Of Columbia responded

BMW of Columbia is very grateful for your patronage and is very pleased to hear that we could provide you with an exceptional service and sales experience! Thank you for the Five Star review and your business. We will continue to look forward to the pleasure of serving you again in the future!

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