BMW Of Columbia
Columbia, SC
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This was a terrible experience I went here for a simple oil change and a multi-point inspection of my car. They took a very long time, poor customer service, and I never received the information regarding oil change and a multi-point inspection of my car. They took a very long time, poor customer service, and I never received the information regarding my multi-point inspection. It seems impossible to reach anyone in this dealership I would not recommend taking your car here. More
Zac & Demetris both were on top of things when it came to me getting my car fixed and getting a loaner car while service was being done. Good customer service definitely would recommend having these two gent me getting my car fixed and getting a loaner car while service was being done. Good customer service definitely would recommend having these two gentlemen help you with your needs. More
This is just my second time there and it was satisfactory. They need to store more parts for vehicles in-house to avoid customers waiting for days for a part! satisfactory. They need to store more parts for vehicles in-house to avoid customers waiting for days for a part! More
Anthony (service rep) did a pretty good job of informing me on the maintenance status of my car. He came in to work on his day off just to update me on the progress of the repair. me on the maintenance status of my car. He came in to work on his day off just to update me on the progress of the repair. More
This dealership is bar none they go beyond being courteous they have made me feel so comfortable from day one no pressure and there service department is excellent they text you and video the proces courteous they have made me feel so comfortable from day one no pressure and there service department is excellent they text you and video the process and give you a play by play to what's going on,have gotten 3 cars from and I look forward to my fourth. More