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BMW Of Columbia
Columbia, SC
1,010 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 24, 2023
Bmw of Columbia is excellent from the sales department to the service department! There’s no place I would rather go to buy or service my vehicle, they are a top notch dealership. the service department! There’s no place I would rather go to buy or service my vehicle, they are a top notch dealership. More
by bimmerguru33
Employees Worked With
Bryce Clifton , Jeremy Easterling, Brett Bostic
August 22, 2023
My regular service appointment took six hours. They cleaned my brakes but otherwise there was nothing major of concern. Since then, I’ve been trying to speak with an advisor to schedule replacemen They cleaned my brakes but otherwise there was nothing major of concern. Since then, I’ve been trying to speak with an advisor to schedule replacement of tires. I have spoken with several schedulers and a parts person and have left numerous messages and have yet to receive a call back. Communication is terrible here! You hold on forever, only to be told someone will call you back and they don’t! I’m going elsewhere! More
by gsmom04
Employees Worked With
Service Department
August 22, 2023
My client advisor Mike Liberatore has been a great help in the process and he made the purchase simple and smooth. I would recommend this place if you are looking for a new car. in the process and he made the purchase simple and smooth. I would recommend this place if you are looking for a new car. More
by tengfeisu4
Employees Worked With
Mike Liberatore
August 14, 2023
Assistant Service Manager, Mark Dickson saved the day for us on August 11th. We were on our way from Charlotte to Charleston when we experienced a Drivetrain Malfunction on our 650 about 20 miles from Colum us on August 11th. We were on our way from Charlotte to Charleston when we experienced a Drivetrain Malfunction on our 650 about 20 miles from Columbia. We made it to the dealership and the 1st service advisor that I talked to said she couldn’t help me, that I would have to rent a car at Enterprise and leave my vehicle. Then, I spoke to Mark, who understood that we were having an emergency and sprung into action, making sure that our ignition coils were replaced and getting us back on the road. This all happened around 4:00 on. Friday afternoon, so I understand this was a horrible time to work us in. But it shows what real customer service and customer focus is all about. The first advisor should learn a lesson from this. Thank you Mark! More
by edfsykesjr
Employees Worked With
Mark Dickson
August 11, 2023
BMW of Columbia is an outstanding dealership. Particularly in their service and parts department. My service advisor Mark Dickson. The outstanding service he gave me exceeded my exspectations! Particularly in their service and parts department. My service advisor Mark Dickson. The outstanding service he gave me exceeded my exspectations! More
by Glenglen
Employees Worked With
Mark Dickson
August 10, 2023
Very nice people and good facilities. They do a complete inspection of vehicle and let you know if it needs any thing else. They do a complete inspection of vehicle and let you know if it needs any thing else. More
by Rodgerslringer
Employees Worked With
Service Department, Michael Brooks
