BMW Of Columbia

Charles Baker were very friendly and helpful, he’s very friendly and that’s appreciated these days. He communicated as much vehicle were being serviced. A1 customer service. Will always ask for Charles goi friendly and that’s appreciated these days. He communicated as much vehicle were being serviced. A1 customer service. Will always ask for Charles going forward . More

Very clean and efficient. Responded to every thing I needed , including Uber trips to and from work. Responded to every thing I needed , including Uber trips to and from work. More

Jordan in the service department is excellent! ! Top notch!! They go above and beyond! Get things done in a timely manner ! Top notch!! They go above and beyond! Get things done in a timely manner More

Exceptionally xxxxty experience. Caught an employee calling at his desk at the service center. Employee tried to charge me for an oil change even though I have a service maintena Caught an employee calling at his desk at the service center. Employee tried to charge me for an oil change even though I have a service maintenance plan and even noted on my receipt I was paying cash which makes me think this individual was attempting to steal. Lastly the reason I came in was because I had two service indicator lights on. These were not turned off and when I called to ask about it- after being at the service center for 3.5 hours I was told I would have to return to have the lights turned off. Will never come here again as I would Prefer to drive the two hours to Rick Hendricks in Charleston as to have to deal with this level of unprofessionalism and stupidity again. More

My X 3 was serviced today. I was very pleased with the service. My Service Advisor was Mr. Charles Baker. Mr. Baker was very knowledgeable and provided updates on the status of I was very pleased with the service. My Service Advisor was Mr. Charles Baker. Mr. Baker was very knowledgeable and provided updates on the status of my vehicle. Mr. Baker is a true professional. More

Great customer service, honest. Easy to work with. Fabulous friendly and hard working staff. Found me the perfect car! So grateful Easy to work with. Fabulous friendly and hard working staff. Found me the perfect car! So grateful More

Promised something and wasn’t offered. Still waiting on refunds from previous 2022 warranty items. Great salesperson assisted me. But, don’t think I would do business if I were to ever ge Still waiting on refunds from previous 2022 warranty items. Great salesperson assisted me. But, don’t think I would do business if I were to ever get another BMW. More

Charles Baker is awesome. He’s the absolute best service representative we could have gotten. He attended to all our needs and his demeanor was outstanding. He represents what He’s the absolute best service representative we could have gotten. He attended to all our needs and his demeanor was outstanding. He represents what all customer service representatives should be. More

Excellent customer service. Very courteous and attentive staff. Knowledgeable on the vehicles they service. Clean and relaxing atmosphere. Very courteous and attentive staff. Knowledgeable on the vehicles they service. Clean and relaxing atmosphere. More

Had to wait too long for a service rep to take me in. Once they did service was great Once they did service was great More