BMW Of Columbia

I love how when you arrive at service bays someone greats you immediately and guides you to a representative. I also love that during the service the mechanic provides a video of your auto to include underne you immediately and guides you to a representative. I also love that during the service the mechanic provides a video of your auto to include underneath your vehicle. The mechanic will also make recommendations on any other service you may need to keep your vehicle running smooth and safe to drive. BMW makes me feel very important when I take my car in for any service work. More

Communication was terrible. Took my vehicle in on a Wednesday. They had to keep it. I was unable to get a loaner because none were available . The service agent was always unava Took my vehicle in on a Wednesday. They had to keep it. I was unable to get a loaner because none were available . The service agent was always unavailable. Instead of phone calls, I got a text or two. More

Sales Rep David is so nice very good service. No matter what how many time you call or text him he happy to answer you all questions. I highly recommend to buy car from BMW of coulmbia. Excellen No matter what how many time you call or text him he happy to answer you all questions. I highly recommend to buy car from BMW of coulmbia. Excellent staff. More

I would not recommend this place at all. Negative 5 star rating for professionalism and service. My service rep was Charles and this guy may have been on X-mas vaca because he was absent the Negative 5 star rating for professionalism and service. My service rep was Charles and this guy may have been on X-mas vaca because he was absent the moment i walked in the door. I received zero updates, 1 emailed authorizing the work and 0 conversation about the work done. I received more information from the guys checking my car in than from my service rep. Bonus, paying over 2000.00 dollars for a windshield seal replacement and a windshield washer pump along with a trickle charger installed you would think someone would clean all of the mechanics grease/filth from the interior of a white and cream interior car. I can't make this stuff up the service was horrific at best! This is the second and final time i will ever bring my car to this place. If you need your vehicle service try Greenville BMW or Brown Motor Works and save yourself a headache. Richard H. More

John Busby was amazing! He was very knowledgeable, fast and sufficient. Im so relieved that I have a place to fix my vehicle and maintain it. Thank you so much! He was very knowledgeable, fast and sufficient. Im so relieved that I have a place to fix my vehicle and maintain it. Thank you so much! More

Everyone was pleasant and courteous. Great place to service your BMW. I enjoyed the professional service. Great place to service your BMW. I enjoyed the professional service. More

JD was professional and knowledgeable in all aspects of my i3 and a good overall experience my i3 and a good overall experience More

Demetris was great! Thank you for quick service and communication with my visit to the dealership. Thank you for quick service and communication with my visit to the dealership. More

Great and timely service on the recent visit. Service representative was professional and knowledgeable. Great Service representative was professional and knowledgeable. Great More

My service advisor went over and beyond on this service visit and I thank him for taking care of my tire light visit and I thank him for taking care of my tire light More