BMW Of Columbia

Sebastian in the service department was GREAT! He kept me informed and went above and beyond. He kept me informed and went above and beyond. More

Easy to schedule service. Comfortable waiting area, good WiFi. Their system keep you informed as you wait. Comfortable waiting area, good WiFi. Their system keep you informed as you wait. More

The staff was friendly staff enough when I showed up for my appointment. However, the was no follow up communication throughout the day. I called 3 times to check the status of my vehicle and never receiv my appointment. However, the was no follow up communication throughout the day. I called 3 times to check the status of my vehicle and never received a return call. Also they did not complete the work. More

The service was exceptional from Demetrius as well as the technician I spoke with about my car. In fact, the service director was also very helpful and friendly. technician I spoke with about my car. In fact, the service director was also very helpful and friendly. More

Very professional and caring experience. My service advisor James ( Killian Road) really took the time and patience to address my issues in a timely and professional .manner. I was excepti My service advisor James ( Killian Road) really took the time and patience to address my issues in a timely and professional .manner. I was exceptionally pleased with my total experience and encounter with everyone at this dealership. More

Mr Charles was very professional and helpful to us. He answered all our questions with a professional attitude. We loved the video related to our car inspection. BMW of Columbia rocks! Thank you Mr Ch He answered all our questions with a professional attitude. We loved the video related to our car inspection. BMW of Columbia rocks! Thank you Mr Charles Baker for what you do. More

The dealership is Responsive, respectful, clean, informative. They Listen to your concerns and communicate well. informative. They Listen to your concerns and communicate well. More

Always very courteous and helpful. They really go beyond to make your experience great! Would highly recommend them They really go beyond to make your experience great! Would highly recommend them More

Good morning Mr. Charles provided excellent customer service. He gave me the reassurance that everything is going to be okay with my vehicle. Charles provided excellent customer service. He gave me the reassurance that everything is going to be okay with my vehicle. More

Everything that could go wrong went wrong. . From having the wrong thing scheduled.. to the wait time for the oil change and not setting my maintenance in the system of my vehicle.. Then set th . From having the wrong thing scheduled.. to the wait time for the oil change and not setting my maintenance in the system of my vehicle.. Then set the it wrong when I went back.. Oil changes was set for 2 yr More