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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,137 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,137 reviews

February 22, 2024

Excellent service on short notice as my minimum oil level light came on while driving from GA. More

by newbiz60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Hernandez
Report | Print
Feb 25, 2024 -

BMW Of Columbia responded

We're pleased to have been able to provide excellent service for you, especially on short notice. Addressing the minimum oil level light promptly is crucial for the health of your vehicle, and we're glad we could assist you with that. We appreciate your business and look forward to serving you again in the future. Safe travels!

February 22, 2024

Service advisor Tony Cutrona provided excellent service when I was at BMW Columbia Feb 15th. Even to extent of using his own solvent to remove a small tree sap from hood. Also handled my wiper blade issue More

by Ed.poliakoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cutrona, Service Department
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Feb 26, 2024 -

BMW Of Columbia responded

It's fantastic to hear that your service advisor, Tony, went above and beyond to provide excellent service during your visit to BMW Columbia on Feb 15th. Using his own solvent to remove tree sap and successfully handling your wiper blade issue demonstrate a commitment to customer satisfaction. Staying in touch with you while your car was in service adds another positive touch to the experience. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 20, 2024

The service was absolutely great! From the moment I walked through the doors, I was greeted with best service and upmost respect! More

by tchambers76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Bostic, Service Department, Daren Ball, Michael Brooks, Greg Yancey, Russell Holt, Zac Cariens
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Feb 21, 2024 -

BMW Of Columbia responded

We're delighted to hear that you had a great service experience from the moment you walked through the doors. Providing the best service and utmost respect to our customers is our priority. Thank you for choosing us, and we look forward to serving you again in the future!

February 20, 2024

Great service. My advisor was very knowledgeable and communicated with me every step of the way. More

by bobby2br2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Michael Brooks, Russell Holt
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Feb 21, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 20, 2024

Great location, excellent service, my 1st time there and the receptionist kept me informed about everything concerning my vehicle More

by DatKarolinaKid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aundrea Brazell
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Feb 24, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 18, 2024

if you are a bimmer owner in Columbia, SC, this should be the only place you go for your vehicle maintenance More

by Bimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 23, 2024 -

BMW Of Columbia responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 18, 2024

Great service and friendly staff but had to wait two and half hours for an oil change. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 23, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 18, 2024

The service was great. Anthony was awesome and seemed very knowledgeable. I look forward to doing more business at this location. More

by mikebravo1684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 23, 2024 -

BMW Of Columbia responded

Thank you for the kind words Mike! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 16, 2024

The service department of this dealership is excellent. Demetris assisted me with everything and was incredibly professional, providing great communication and speedy service. More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetris, Service Department
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Feb 17, 2024 -

BMW Of Columbia responded

We're delighted to hear about your excellent experience with our service department, especially with Demetris. Providing professional and efficient service is our priority, and we appreciate your positive feedback. Thank you for choosing us!

February 16, 2024

Friendly and quick service every time. Even set up Uber ride to keep me on schedule. More

by Byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 17, 2024 -

BMW Of Columbia responded

We're thrilled to hear that you've had friendly and quick service every time! Providing a positive experience for our customers is our goal, and it's great to know that we could meet your expectations. We're also glad to hear that the Uber ride service helped you stay on schedule. We appreciate your business!

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