BMW Of Columbia

Service was great, the person who handled my service was very good. I was kept in the loop the entire time. The only complaint I have is it took 3 hours and 45 minutes from entering to leaving. They did very good. I was kept in the loop the entire time. The only complaint I have is it took 3 hours and 45 minutes from entering to leaving. They did have an UBER service but I live 35 minutes away from the dealership. I wish that when I said I was going to stay with my vehicle (when making appointment), that they had told me it would take that long. Also, could you put the closed caption on the TV in the waiting area, since you had it turned down so low I couldn’t hear it. More

Mark Dickson, was very through, he let us know what was going to be done and explained what they did. A definite asset to BMW of Columbia going to be done and explained what they did. A definite asset to BMW of Columbia More

The Service Department at BMW of Columbia, SC has the best customer service. The Service Advisers care and provide service with a Spirit of Excellence! best customer service. The Service Advisers care and provide service with a Spirit of Excellence! More

Mr. Bibbs at BMW of Columbia is the most patience and resource salesman. I started my research for a new car in August 2023 and ended October 21 with the purchase of a White BMW X5 i50e. I wanted a white resource salesman. I started my research for a new car in August 2023 and ended October 21 with the purchase of a White BMW X5 i50e. I wanted a white car and Mr. Bibbs was patience and worked with me until a white car arrived at the dealership. I am so appreciative! More

Everyone is professional and polite. They are attentive to my needs and answer all of my questions. They are attentive to my needs and answer all of my questions. More

Person at the desk was very polite and efficient. The whole vehicle servicing experience was most pleasant. The whole vehicle servicing experience was most pleasant. More

The staff is very professional and addresses and try to resolve any concerns or issues as soon as possible. resolve any concerns or issues as soon as possible. More

Mike with Columbia BMW gave me the best buying experience I have ever heard in my life - he is a great listener, communicator, very friendly, not pushy, attentive…. I drove from Charleston SC because my fri I have ever heard in my life - he is a great listener, communicator, very friendly, not pushy, attentive…. I drove from Charleston SC because my friend recommended him even though we have BMW at Charleston. I’ll work with him again and highly recommend that dealership to everybody. More

Mike Liberatore was amazing from the first phone call to a 5-hour drive to pick up the car. Best car buying experience in all my buying cars although this car was bought by my daughter. Her first time buyi a 5-hour drive to pick up the car. Best car buying experience in all my buying cars although this car was bought by my daughter. Her first time buying a car and it was a 20 out of 10. Customer service, friendliness till the time we left and gave us water to make the drive back home. We definitely will be buying all our cars from him again. And we own 5 BMW now. Can not express into words how efficient and amazing this was. Took longer to drive there than to finish paper work and get everything out the door maybe 1 hour tops that included a test drive of the car. Thank you again for the outstanding service. More

Quality professional service! My service advisor, Austin, took good care of me. The environment made the wait pleasurable. My service advisor, Austin, took good care of me. The environment made the wait pleasurable. More