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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,115 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,115 reviews

February 20, 2024

The service was absolutely great! From the moment I walked through the doors, I was greeted with best service and upmost respect! More

by tchambers76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Bostic, Service Department, Daren Ball, Michael Brooks, Greg Yancey, Russell Holt, Zac Cariens
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Feb 21, 2024 -

BMW Of Columbia responded

We're delighted to hear that you had a great service experience from the moment you walked through the doors. Providing the best service and utmost respect to our customers is our priority. Thank you for choosing us, and we look forward to serving you again in the future!

February 20, 2024

Great service. My advisor was very knowledgeable and communicated with me every step of the way. More

by bobby2br2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Michael Brooks, Russell Holt
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Feb 21, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 20, 2024

Great location, excellent service, my 1st time there and the receptionist kept me informed about everything concerning my vehicle More

by DatKarolinaKid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aundrea Brazell
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Feb 24, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 18, 2024

if you are a bimmer owner in Columbia, SC, this should be the only place you go for your vehicle maintenance More

by Bimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 23, 2024 -

BMW Of Columbia responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 18, 2024

Great service and friendly staff but had to wait two and half hours for an oil change. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 23, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 18, 2024

The service was great. Anthony was awesome and seemed very knowledgeable. I look forward to doing more business at this location. More

by mikebravo1684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 23, 2024 -

BMW Of Columbia responded

Thank you for the kind words Mike! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 16, 2024

Bought my CPO BMW used from a west coast dealership. I have always been impressed with the service and the attitude of BMW of Columbia. I have always felt them to be honest. I’ve bought 2 new vehicles More

by VRODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 23, 2024 -

BMW Of Columbia responded

It's wonderful to hear that you've been impressed with the service and attitude of BMW of Columbia and that you've always felt we are honest. Trust and transparency are crucial when it comes to vehicle service, and it's great that you have a positive experience with us. We're here to help and appreciate your feedback! Safe travels in your BMW!

February 16, 2024

The service department of this dealership is excellent. Demetris assisted me with everything and was incredibly professional, providing great communication and speedy service. More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetris, Service Department
Report | Print
Feb 17, 2024 -

BMW Of Columbia responded

We're delighted to hear about your excellent experience with our service department, especially with Demetris. Providing professional and efficient service is our priority, and we appreciate your positive feedback. Thank you for choosing us!

February 16, 2024

Friendly and quick service every time. Even set up Uber ride to keep me on schedule. More

by Byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 17, 2024 -

BMW Of Columbia responded

We're thrilled to hear that you've had friendly and quick service every time! Providing a positive experience for our customers is our goal, and it's great to know that we could meet your expectations. We're also glad to hear that the Uber ride service helped you stay on schedule. We appreciate your business!

February 14, 2024

They told me the part was $17 and charged me $1100. 00 to put it in. Then held my car hostage till I paid. They said I approved it, realized I did not and then tried to make it look like I did. More

by barbpetit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
There was no manager available to talk to m
Report | Print
Feb 15, 2024 -

BMW Of Columbia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 02, 2024 -

BMW Of Columbia responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Sam Reynolds General Manager samreynolds@Group1Auto.com

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