
BMW Of Columbia
Columbia, SC
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Great customer service, great experience with the service that I needed for my vehicle, great communication between myself and the service representative. that I needed for my vehicle, great communication between myself and the service representative. More
I booked an appointment for an oil change. It was completed within an hour. Very satisfied and what I expected from my visit. Loved that my car was washed afterward! The people are nice and fr It was completed within an hour. Very satisfied and what I expected from my visit. Loved that my car was washed afterward! The people are nice and friendly too! More
Dealership personnel are always friendly and quick to ask if you need assistance. Tony was my Service Advisor for this visit. Quick to check me in, and listened to what I said. Car was ready in a reasonable if you need assistance. Tony was my Service Advisor for this visit. Quick to check me in, and listened to what I said. Car was ready in a reasonable time, fast and efficient pickup. More
The service department was unprofessional, uncommunicative, and difficult to interact with. They have poor customer service skills and acumen. I was completely disappointed, dissatisfied, and uncommunicative, and difficult to interact with. They have poor customer service skills and acumen. I was completely disappointed, dissatisfied, and frustrated by my experience with the organization. More