BMW Of Columbia

Everyone is friendly and you get great service with a smile. They are willing to go the extra mile to make sure you are satisfied. smile. They are willing to go the extra mile to make sure you are satisfied. More

I was able to bring my X2 in for unexpected repair, and they were able to fit me in in a reasonable amount of time and took the time to take care of me. The price was reasonable. The miss fortune is not ha they were able to fit me in in a reasonable amount of time and took the time to take care of me. The price was reasonable. The miss fortune is not having a loaner due to so many vehicles being in for service. I hope the next time this or something like this that happens that they will have a vehicle on standby. It won’t be too long before I have to come back. More

My Yearly Service Appointment went well on my BMW X-1. I was pleased with my Service Associate, Mark Dickson. He was thorough and helpful. Uber drivers provided by BMW were prompt with pickups. The most I was pleased with my Service Associate, Mark Dickson. He was thorough and helpful. Uber drivers provided by BMW were prompt with pickups. The most time I waited for them to arrive was 12 minutes. Thanks again, Mark! More

I worked with Mark, service manager, if the first time and he was excellent. He was attentive and thorough. and he was excellent. He was attentive and thorough. More

I asked for a routine service which the onboard computer said it was time for, to check the front windshield washer because it was not working, and to replace the back windshield wiper blade which was falli said it was time for, to check the front windshield washer because it was not working, and to replace the back windshield wiper blade which was falling apart. It took two days for them to do this in spite of the fact that I had an appointment for the service which I was told would take a "couple of hours." When I got the car back the rear wiper blade had not been replaced and the front windshield washer still did not work. When I checked the washer fluid reservoir was completely empty. They clearly didn't even check. Now I wonder if they actually changed the oil or did the other things that they charged me over $1000 for! My recommendation is to NEVER use this dealership! More

Great experience, staff, facilities all good. My rep is Matt. Super nice, pleasant, and helpful. My rep is Matt. Super nice, pleasant, and helpful. More

Professional and dedicated service. Provided all updates while serving the vehicle. Highly, recommend to all Provided all updates while serving the vehicle. Highly, recommend to all More

The entire team at BMW is awesome! Great service all the way around! Definitely recommend to everyone! Great service all the way around! Definitely recommend to everyone! More

Service writer lied about price and told me hr and a half was there three hours and charged me 373.00 without telling me will NEVER the service department was there three hours and charged me 373.00 without telling me will NEVER the service department More

I would like to thank the team of BMW! ! It's not enough amazing I can say about this team!!!! Thanks for making my dreams come true!! Keep up the amazing work!!! ! It's not enough amazing I can say about this team!!!! Thanks for making my dreams come true!! Keep up the amazing work!!! More