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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,115 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,115 reviews

March 14, 2024

Very pleased with my service advisor,he was so helpful and very knowledgeable I will be contacting him again soon in the near future More

by sandra.duval1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
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Mar 16, 2024 -

BMW Of Columbia responded

That's great to hear! We're glad that your service advisor was helpful and very knowledgeable. We're here to help and ensure your satisfaction with our services.

March 13, 2024

Professional service that make you feel right at home. Waiting area is very comfortable as well. More

by wessutton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aundrea Brezell, Service Department
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Mar 15, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

I am giving BMW of Columbia a five star rating because the Representative named Austin was really great, efficient and courteous, helping me do a tire replacement. I did have to wait an extra day for my v More

by Tbpint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 14, 2024 -

BMW Of Columbia responded

Thank you for your five-star rating and your positive feedback about Austin at BMW of Columbia! We're glad to hear that he provided you with efficient and courteous service, despite the slight delay in your vehicle's return. Keeping you informed and updated throughout the process is essential to us, and we're pleased to hear that Austin maintained consistent communication. We appreciate your business and look forward to serving you again in the future!

March 11, 2024

My service advisor Aundrea Breselle is absolutely amazing the service department staff Edwin Flores are professionals. Things go wrong no dealership is perfect but they do what they can to make things right. More

by Dbmaker4141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aundrea Breselle Edwin Flores , Service Department
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Mar 14, 2024 -

BMW Of Columbia responded

We're delighted to hear about your positive experience with Aundrea and Edwin in our service department. Providing exceptional service is our top priority, and we're glad to hear that they were able to assist you professionally. Thank you for your understanding, and we're committed to making things right for our customers.

March 08, 2024

Not a customer friendly dealership. I went in twice to buy a car and was completely forgotten about. I was told I’d have a car by a certain date and never had back from anyone regardin More

by aidan1603
Purchase Time
Recommend Dealer
No
Employees Worked With
Eric ?, Brett?, and the first was Pavel
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Mar 28, 2024 -

BMW Of Columbia responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 19, 2024 -

BMW Of Columbia responded

Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sam Reynolds General Manager samreynolds@Group1Auto.com

March 07, 2024

Service was promptly performed at the scheduled time. Matthew Johnson did everything he could to service my car to my satisfaction and in a timely manner. Very good experience overall. I’d say Matthew More

by loliphant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
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Mar 13, 2024 -

BMW Of Columbia responded

We're pleased to hear that the service for your car was promptly performed at the scheduled time and that Matthew went above and beyond to help you, providing a very good overall experience. We appreciate your positive comments and look forward to serving you again in the future!

March 05, 2024

Clean and nice to visit. I would recommend 👌 dealership to my friends. I enjoyed the time I spent there. More

by yeswas10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 07, 2024 -

BMW Of Columbia responded

It's fantastic to hear that you found the dealership clean and enjoyed your visit! Your recommendation is greatly appreciated, and we are glad you had a positive visit. Thank you!

March 05, 2024

My assign maintenance man was perfect. He made sure I will return back for any needs and maybe wantes for repairs on my X5. More

by qtbell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 09, 2024 -

BMW Of Columbia responded

We're delighted to hear that your maintenance experience with us was excellent! Our team is committed to providing top-notch service, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to assisting you with any future requirements for your X5!

March 05, 2024

The dealership is very customer-friendly and aims to ensure their customers are satisfied with their service. More

by Janice K
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Hernand, Allen Taylor, Caleb Pendergrass, Service Department
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Mar 09, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Matthew and the rest of team were very professional. I am very pleased with their service. More

by llwright20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Mar 14, 2024 -

BMW Of Columbia responded

We're delighted to hear that Matthew and the rest of the team provided you with very professional service and that you are pleased with their efforts. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to Matthew and the team. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Safe and happy driving!

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