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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,010 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,010 reviews

December 06, 2023

Very professional and attentive staff and crew especially Austin. I would recommend this dealership to family and friends More

by vinsoncanady44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 08, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Austin provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

The service department is always very friendly and helpful. I really appreciate the updates I receive about my vehicle. More

by wcampbell367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in the service department. , Service Department
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Dec 06, 2023 -

BMW Of Columbia responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Oil change special: wait a little long but worth it. The technician sent the video of car inspection, which was very nice. Thanks for the complimentary car wash! More

by liuatusc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetris
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Dec 06, 2023 -

BMW Of Columbia responded

It's great to hear your oil change experience had some upsides despite a longer wait. Getting a video of the car inspection is a thoughtful touch—it's always reassuring to see what's happening with your vehicle. And a complimentary car wash is a nice bonus! Thank you for your business!

December 02, 2023

The gentleman John was so professional and knowledgeable He’s just incredible ❤️‍🔥Very clean and relaxed setting.Everyone there were very friendly and the refreshments was a plus Thank you all for the grea More

by Tracy Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 05, 2023 -

BMW Of Columbia responded

John made quite an impression with his professionalism and knowledge, making your experience at BMW of Columbia incredibly positive. A clean and relaxed setting along with friendly staff and refreshments can certainly enhance the overall atmosphere. It's always wonderful to have someone like Kyle delivering excellent service. Thank you for your business!

December 01, 2023

Great service! This is the best service department in the area, I wouldn’t take my BMW anywhere else. More

by DRuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetris Pearson, Service Department
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Dec 05, 2023 -

BMW Of Columbia responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

My service advisor was on it completely, he told me everything that was needed and took very good care of me and appreciate his service and his help More

by shyshymebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck , Service Department
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Dec 02, 2023 -

BMW Of Columbia responded

It's fantastic to hear that your service advisor provided such attentive and comprehensive care! Getting all the necessary information and feeling well taken care of can truly enhance the service experience. Thank you for your business!

November 30, 2023

Courteous, professional, knowledgeable, prompt attention to my concerns, did what they said they would do, work done to my satisfaction More

by saluda customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cape, Service Department
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Dec 02, 2023 -

BMW Of Columbia responded

It sounds like BMW of Columbia provided top-notch service! Courteous, professional, knowledgeable, and prompt attention are all key elements in ensuring a positive customer experience. Thank you for your business!

November 29, 2023

Outstanding service and support. Mark Dickson expertly guided the unusual repair to my car and provided up to date info on its progress. Will continue to use BMW of Columbia for my c More

by Bbutler9747
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dickson, Service Department
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Dec 01, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had an outstanding experience and that Mark provided expert assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Dec 01, 2023 -

Bbutler9747 responded

Examining the repair your technicians performed on my convertible top there's no doubt your dealership is the best in and around the CSRA and environs. Couldn't have asked for better service and service advisor.

November 27, 2023

Always informed by my service advisor Mark. My car is always cleaned. Dealership is super clean. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Service Department
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Nov 29, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Mark provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Been doing business with Columbia BMW for 30 years and purchased 7 vehicles Always been a great experience Service has also been great Would highly recommend them for sales and service More

by Jld32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 30, 2023 -

BMW Of Columbia responded

Wow, 30 years and seven vehicles from BMW of Columbia! That level of loyalty and trust speaks volumes about the consistently great experiences you've had here. It's fantastic to hear that both sales and service have been consistently excellent. Recommendations based on such a longstanding positive relationship truly highlight the dealership's reliability. Congratulations on your new vehicle!

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