BMW Of Columbia

BMW of Columbia is around an hour and a half drive from where I live but was one of the few dealerships that had an M2 in stock to test drive. Due to such a great experience during the test drive and the c where I live but was one of the few dealerships that had an M2 in stock to test drive. Due to such a great experience during the test drive and the communication afterwards, I chose to purchase my car through BMW of Columbia and work with Mike. From the test drive, to the ordering process & tracking, the trade-in from my Lexus, the delivery and the seamless/quick financing, I know I made the right choice and would do it again. Totally worth the milage for such a great experience. More

I had an emergency after finding a bubble in one of my tires. I contacted the dealer and verified that had a replacement tire and they were fairly booked up but they would fit me in. After arriving the dr tires. I contacted the dealer and verified that had a replacement tire and they were fairly booked up but they would fit me in. After arriving the drive up rep was very professional and courteous toward getting things without for me. They another rep ensured the tire was there and linked me up with Seth in the service department. They got everything worked out and completed the work. This is what I call exceptional customer service and why I have become to expect from BMW and why this is my fifth BMW. More

Always excellent staff and service. The service advisors are friendly and helpful. Also outstanding facilities. The service advisors are friendly and helpful. Also outstanding facilities. More

TOMMIE DID A GREAT JOB HELPING ME WITH MY X6 APPRECIATE IT VERY MUCH MR MIDDLETON IT VERY MUCH MR MIDDLETON More

Outstanding customer service. The transaction was seamless! I would recommend this dealership to anyone. This was my second BMW and it won’t be my last! The transaction was seamless! I would recommend this dealership to anyone. This was my second BMW and it won’t be my last! More

Arrived at 1:30 for a 1:50 oil change appointment. Was told it would be about an hour. 3:20 was told that the technician was taken to help another technician and it would only be another 20 minutes. V Was told it would be about an hour. 3:20 was told that the technician was taken to help another technician and it would only be another 20 minutes. Vehicle wasn’t ready until 4:05. Will never return here this is not the first time this has happened. I don’t feel as though my time was deemed valuable. Updates from the advisory were poor. An oil change shouldn’t take two and a half hours. More

We received excellent service from the sales department. Our sales associate, Morgan Laney was knowledgeable and very professional. Our sales associate, Morgan Laney was knowledgeable and very professional. More

BMW service department works with me and gets my car into service within a timely manner. The staff is very helpful with explaining the service. There’s a friendly face to welcome you as you walk in the doo service within a timely manner. The staff is very helpful with explaining the service. There’s a friendly face to welcome you as you walk in the door. The atmosphere is welcoming. The dealership is clean. More

great customer service , clean environment. They will get you taken care of. in and out They will get you taken care of. in and out More

Nice and clean. Movies and more snack options for guest sitting in waiting room area. Movies and more snack options for guest sitting in waiting room area. More