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BMW Of Columbia

Columbia, SC

4.6
987 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 987 reviews

December 09, 2024

I was able to walk in and get my car diagnosed and have the error codes reset. All done in less than an hour. Mr. Dickson and the Mechanic explained what had occurred and I was able to be on my way quick More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Mark Dickson , Service Department
Dec 12, 2024 -

BMW Of Columbia responded

Hi Bob, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

BMW service advisor are very professional. They explain is issue with veh clearly. Absolutely wonderful More

by charlesf80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
Dec 08, 2024 -

BMW Of Columbia responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

The staff was knowledgeable and the service department got me fixed up and out of there in good time , my car is working perfectly now and I’m very satisfied with the service!! More

by Dangelo Fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Busby, Service Department
Dec 12, 2024 -

BMW Of Columbia responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

The repair performed was completed quickly and well within the original cost estimate. My Service Technician was courteous was proactively assisting me to resolve my repair problem. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Middleton, Service Department
Dec 12, 2024 -

BMW Of Columbia responded

Hi Ryan, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2024

My recent vehicle purchase experience went very well. My previous BMWs have all been serviced here and their service department was great. BMW of Columbia is a very nice dealership and I would definite More

by demuynck_robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert "Eric" Peterson
Dec 05, 2024 -

BMW Of Columbia responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 02, 2024

I took my X3 in for a low coolant warning this morning and Katelyn and Staff made sure my vehicle was serviced quickly so I didn't have to wait very long and I could get to work on time. I have always rec More

by SCPSUFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn , Service Department
Dec 20, 2024 -

BMW Of Columbia responded

Hi, thank you for taking the time to leave a review for us at BMW of Columbia. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Good customer service. No problem getting the parts needed and easy scheduling for work to be done More

by altgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Zac Cariens
Dec 02, 2024 -

BMW Of Columbia responded

Hello Altgen, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

I'm sorry I ever bought a car from them. It's been 4 months and I've been to the dealership three times. More

by yvonneconyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 03, 2024 -

BMW Of Columbia responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the frustrations you've faced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Reynolds General Manager samreynolds@Group1Auto.com

November 26, 2024

A job well done! ! Chuck always takes care of me. He is always pleasant and kind!! More

by Auntiebedabumpers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Nov 28, 2024 -

BMW Of Columbia responded

Hi, thank you so much for your positive comments about BMW of Columbia! Please don't hesitate to reach out if there's anything additional we can do for you.

November 22, 2024

I just recently leased my third vehicle and each time I’ve had a great experience. The whole team went above and beyond to my purchasing process smooth. They have gotten me great deals. Happy to work wit More

by Kevblas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElveen, Brett Bostic
Nov 25, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.