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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,014 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,014 reviews

January 03, 2025

John "JD" Busby is very professional and courteous. My vehicle was handled with care. The facility is clean with the customer lounge stocked with complimentary snacks and drinks. My technician kept me More

by twilson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John "JD" Busby, Service Department
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Jan 05, 2025 -

BMW Of Columbia responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2025

This was an excellent experience. People were courteous knowledgeable and extended hospitality. Tha j you much! More

by mleroyellis1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hills III, Service Department
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Jan 04, 2025 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 31, 2024

Great service. Professional. Kind. Prompt. Thank you for caring for my vehicle as if it were your own. More

by tellregeena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hills, II, Service Department
Report | Print
Jan 02, 2025 -

BMW Of Columbia responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2024

Bought a used car that needed a service. Sale was great, service was miserable. People wouldn't call back and it took forever to schedule the service. More

by Brian
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Bostic, Service Department
Report | Print
Jan 01, 2025 -

BMW Of Columbia responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your troubles with service. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Reynolds General Manager samreynolds@Group1Auto.com

December 27, 2024

The guys were very professional and kind. The service was explained well. I trust them with my vehicle! More

by dalehroberts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommei
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Dec 28, 2024 -

BMW Of Columbia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2024

Easies car lease ever. Great people and environment. David M was super knowledgeable and not pushy at all. More

by 5SeriesCola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McIlween
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Dec 29, 2024 -

BMW Of Columbia responded

Hello, we're happy you found David to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Thank you to Morgan Laney for making this car buying experience the easiest I’ve ever had. Thanks you for the time you took to help me build the most perfect X5. You were patient and never once pushy! B More

by Nicole
Recommend Dealer
Yes
Employees Worked With
Morgan Laney
Report | Print
Dec 25, 2024 -

BMW Of Columbia responded

Hi Nicole, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Columbia! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

This dealership is clean, efficient and the techs are very hard working! We will be back! More

by Tjw14569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark dickson
Report | Print
Dec 24, 2024 -

BMW Of Columbia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

I was pleased with the service to replace worn brake pads and to plane the rotors. More

by culpepperjb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Report | Print
Dec 22, 2024 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 20, 2024

Chance provided amazing service and took ownership of my concern, also kept me informed throughout the process. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance, Service Department
Report | Print
Dec 23, 2024 -

BMW Of Columbia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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