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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,117 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,117 reviews

July 20, 2024

The people were nice. Needed an oil change and took longer than what I was told. More

by Rob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 13, 2024 -

BMW Of Columbia responded

Thank you for your feedback regarding the delay in your oil change; that should not have happened. I would like to use your experience as a learning opportunity to improve our processes in the future. Could you please contact me so we can discuss this further? Sam Reynolds General Manager samreynolds@Group1Auto.com

July 19, 2024

Katelyn was wonderful! Very kind and knowledgeable, she made me feel comfortable and taken care of! More

by Catsemmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Yeager
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Jul 20, 2024 -

BMW Of Columbia responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Absolute best car buying experience I have ever been involved with.. Morgan & Jeremy made the process easy and enjoyable! More

by BScott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Laney, Jeremy Easterling
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Jul 19, 2024 -

BMW Of Columbia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Columbia! We hope to see you soon!

July 13, 2024

Tommi and all the staff were pleasant and helpful. Everything was fully explained and they were transparent on costs More

by mmblaney74
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommi
Report | Print
Jul 14, 2024 -

BMW Of Columbia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Columbia! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Picked up a 2024 Mercedes GLS 450. We live in Charlotte,NC. All paper work done online. We had a very fluid, great experience from start to finish. We had a trade, got we wanted. Our s More

by ysarj23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 13, 2024 -

BMW Of Columbia responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

Brett Bostic and Scotty Bibbs were great in helping me correct a mistake I made on options on a new x3. More

by Joe Wray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Bostic, Scotty Bibbs, Terrance Fanning, Jeremy Easterling
Report | Print
Jul 11, 2024 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2024

Gave me updates on what was going on with the vehicles. Service advisor was good and did what was asked More

by Swilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Michael Brooks
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Jul 11, 2024 -

BMW Of Columbia responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2024

Gary Harman was totally awesome and very helpful. I would recommend all my friends to Andy for his professionalism and knowledgeable about the products. He is a true asset to BMW Columbia. More

by hqninh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harman
Report | Print
Jul 12, 2024 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so helpful during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2024

Very professional, good service advisors, work on car is always well done and car is always clean when delivered More

by James Bass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 11, 2024 -

BMW Of Columbia responded

Hi James, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2024

As always, my Service Advisor provided me with another outstanding visit to BMW of Columbia. More

by bromack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department
Report | Print
Jul 10, 2024 -

BMW Of Columbia responded

Hi Bromack, thank you for taking the time to leave a review for us at BMW of Columbia. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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