BMW Of Columbia

Not a customer friendly dealership. I went in twice to buy a car and was completely forgotten about. I was told I’d have a car by a certain date and never had back from anyone regardin I went in twice to buy a car and was completely forgotten about. I was told I’d have a car by a certain date and never had back from anyone regarding a vehicle. I went to another dealership to get what I wanted and would recommend anyone else to do the same thing. More

Service was promptly performed at the scheduled time. Matthew Johnson did everything he could to service my car to my satisfaction and in a timely manner. Very good experience overall. I’d say Matthew Matthew Johnson did everything he could to service my car to my satisfaction and in a timely manner. Very good experience overall. I’d say Matthew went above and beyond to help me. Thank you so much! More

My assign maintenance man was perfect. He made sure I will return back for any needs and maybe wantes for repairs on my X5. He made sure I will return back for any needs and maybe wantes for repairs on my X5. More

The dealership is very customer-friendly and aims to ensure their customers are satisfied with their service. ensure their customers are satisfied with their service. More

Clean and nice to visit. I would recommend 👌 dealership to my friends. I enjoyed the time I spent there. I would recommend 👌 dealership to my friends. I enjoyed the time I spent there. More

Matthew and the rest of team were very professional. I am very pleased with their service. I am very pleased with their service. More

The Best in the State, Great customer service. Love the way they work with you. Fives stars all the way. Thank Love the way they work with you. Fives stars all the way. Thank More

I recently had an outstanding service experience at the BMW dealership that truly exceeded my expectations. From the moment I arrived, the staff was welcoming and professional, ensuring that every aspect o BMW dealership that truly exceeded my expectations. From the moment I arrived, the staff was welcoming and professional, ensuring that every aspect of my visit was smooth and efficient. The service team was incredibly knowledgeable and took the time to explain the process in detail, addressing any concerns I had with patience and expertise. They provided a clear timeline for the work and communicated updates regularly, which I greatly appreciated. The dealership itself was clean and comfortable, offering amenities that made my wait time pleasant. The attention to detail and customer care were evident in every interaction, making me feel valued and well taken care of. Most importantly, the quality of the service performed on my car was exceptional. The team went above and beyond to ensure my vehicle was in top condition, and their dedication to excellence was clear in the results. More

I have been coming to this dealership for maintenance going on 4 years and have always been treated with respect and professionalism. They have gone the extra mile each time I had major/expensive mainten going on 4 years and have always been treated with respect and professionalism. They have gone the extra mile each time I had major/expensive maintenance done to ensure I get the best deal. I may not have bought my current BMW at this dealership, but my next one will absolutely be from BMW of Columbia. More

Customer service was very good! They were quick to take my calls and when I had a problem, they immediately escalated it to a manager who then went above and beyond to handle my nee They were quick to take my calls and when I had a problem, they immediately escalated it to a manager who then went above and beyond to handle my needs and make sure the service work was done as fast as possible, working around my schedule. I won’t take my car anywhere else! More