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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,012 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,012 reviews

March 20, 2024

The dealership is clean. The people are friendly and respectful. And they are on time with your appointment. More

by Melissajamison79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department
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Mar 22, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a friendly and respectful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

Great customer service and a very welcoming area to wait while your vehicle is being worked on. I truly enjoyed the experience and the up to the minute information that is provided by the mechanic as they w More

by Fervilaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Service Department
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Mar 22, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

Great environment, welcoming but not pushy. Made it easy to look and learn without being to aggressive. More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peterson
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Mar 21, 2024 -

BMW Of Columbia responded

Thank you for the kind words Jim! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 18, 2024

Went in with a general idea of what I wanted. Mike listened and we built the perfect X3. Couldn’t be more happy with the experience. Recommend this dealership!! More

by krysjarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Liberatore
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Mar 21, 2024 -

BMW Of Columbia responded

That sounds like a fantastic experience! we are glad Mike helped you find the perfect X3 and made the whole process enjoyable for you. Enjoy your new X3!

March 18, 2024

Great experience with BMW of Columbia. I did not feel pressured and Mike made the car buying experience very smooth. More

by bdrafts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 20, 2024 -

BMW Of Columbia responded

That's wonderful to hear! We're delighted that you had a great experience at BMW of Columbia and that Mike made the car-buying process smooth for you without any pressure. We're here to help and ensure your continued satisfaction with our dealership!

March 16, 2024

Service and customer service is always thorough but also straightforward. I have been a customer for years! More

by tash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel & Gary , Service Department
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Mar 19, 2024 -

BMW Of Columbia responded

Tash, your kind words are much appreciated and we are very grateful for your patronage. We value your business and look forward to the pleasure of serving you again in the future!

March 15, 2024

Quick service! I will say that I was not pleased with my the cleaning of the interior of my car, they did vacuum, but still left debris in the console/stickshift. More

by Ce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel, Service Department
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Mar 20, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 14, 2024

Very pleased with my service advisor,he was so helpful and very knowledgeable I will be contacting him again soon in the near future More

by sandra.duval1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
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Mar 16, 2024 -

BMW Of Columbia responded

That's great to hear! We're glad that your service advisor was helpful and very knowledgeable. We're here to help and ensure your satisfaction with our services.

March 13, 2024

Professional service that make you feel right at home. Waiting area is very comfortable as well. More

by wessutton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aundrea Brezell, Service Department
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Mar 15, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

I am giving BMW of Columbia a five star rating because the Representative named Austin was really great, efficient and courteous, helping me do a tire replacement. I did have to wait an extra day for my v More

by Tbpint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 14, 2024 -

BMW Of Columbia responded

Thank you for your five-star rating and your positive feedback about Austin at BMW of Columbia! We're glad to hear that he provided you with efficient and courteous service, despite the slight delay in your vehicle's return. Keeping you informed and updated throughout the process is essential to us, and we're pleased to hear that Austin maintained consistent communication. We appreciate your business and look forward to serving you again in the future!

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