BMW Of Columbia

Great to deal with, I liked the video of the car sent by the technician and had a good experience with the service advisor the technician and had a good experience with the service advisor More

Dealership personnel are always friendly and quick to ask if you need assistance. Tony was my Service Advisor for this visit. Quick to check me in, and listened to what I said. Car was ready in a reasonable if you need assistance. Tony was my Service Advisor for this visit. Quick to check me in, and listened to what I said. Car was ready in a reasonable time, fast and efficient pickup. More

My service advisor Lionel was great! He went above and beyond to assist me with my needs. He went above and beyond to assist me with my needs. More

The service department was unprofessional, uncommunicative, and difficult to interact with. They have poor customer service skills and acumen. I was completely disappointed, dissatisfied, and uncommunicative, and difficult to interact with. They have poor customer service skills and acumen. I was completely disappointed, dissatisfied, and frustrated by my experience with the organization. More

Service Manager, Yelsen? , is awesome. He is always attentive and very customer focused. Austin is the best service advisor! , is awesome. He is always attentive and very customer focused. Austin is the best service advisor! More

Knowledgeable, courteous and prompt service. Mr. L. Hernand is an exceptionally relatable customer service provider. Mr. L. Hernand is an exceptionally relatable customer service provider. More

My first car service was a great experience. Lionel, my service tech, was very amenable. Lionel, my service tech, was very amenable. More

Professionals willing to make your buying experience at great one. David our BMW representative was great! great one. David our BMW representative was great! More

Service representative Demetris was very professional. Kept me updated with what was happening in regards to my repairs. Kept me updated with what was happening in regards to my repairs. More

A vehicle with only 54k miles, especially a BMw should not require $10,000 a year for maintenance. Every time I have brought my car in, I’m told whatever it the issue, it was a road hazard or something I not require $10,000 a year for maintenance. Every time I have brought my car in, I’m told whatever it the issue, it was a road hazard or something I hit. This was an epiphany this time. As a female I hate being made to feel as if I’m an idiot being taken advantage of. Being the only BMW dealership in the area we’re trapped. I have no choice but to look into other repair options. I understand at this point this is the only way BMW can make money from me as my vehicle is paid for but here we are and we both lose. More