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BMW Of Columbia

Columbia, SC

4.6
1,012 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,012 reviews

April 29, 2024

BMW of Columbia gives excellent service. They are very accommodating and courteous. There has never been a time that I did not received great service. My only complaint is the costs involv More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department
May 07, 2024 -

BMW Of Columbia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 27, 2024

I was so impressed with the quality and care given and the professionalism.My only negative was I didn’t realize there was only one key and when I called to inquire I was told I would have to purchase a s More

by Strngdove47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke
May 07, 2024 -

BMW Of Columbia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 27, 2024

A great group to work with! Everyone was friendly and helpful making the process enjoyable. More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Jason
Apr 30, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

I had a great experience getting my car service. Tony Cutrona is the best service advisor you have on staff I appreciate his honesty and professionalism More

by Marcus Haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cutrona
Apr 30, 2024 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Tony provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 25, 2024

The service department was very friendly and helpful. They kept me informed throughout the process. More

by Girick13
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Hernandez, Service Department
Apr 28, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 18, 2024

Staff is nice and clean showroom. You’re comfortable while waiting for service on your vehicle More

by Deshoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 19, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

My experience was great. very fast and extremely happy about the time. I was in and out. More

by rstockwell0611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 19, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 16, 2024

Great customer service, great experience with the service that I needed for my vehicle, great communication between myself and the service representative. More

by marlana29108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetics , Service Department
Apr 19, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

great experience will visit agai will recommend to others Mr Baker gave good advice and what need to done More

by alvaniaburrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mr Baker
Apr 16, 2024 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Mr Baker provided good assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 10, 2024

I booked an appointment for an oil change. It was completed within an hour. Very satisfied and what I expected from my visit. Loved that my car was washed afterward! The people are nice and fr More

by PMO_princess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetris, Jeremy Easterling, Service Department, Zac Cariens
Apr 12, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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