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BMW Of Columbia

Columbia, SC

4.6
1,190 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,190 reviews

December 27, 2024

The guys were very professional and kind. The service was explained well. I trust them with my vehicle! More

by dalehroberts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommei
Dec 28, 2024 -

BMW Of Columbia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2024

Easies car lease ever. Great people and environment. David M was super knowledgeable and not pushy at all. More

by 5SeriesCola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McIlween
Dec 29, 2024 -

BMW Of Columbia responded

Hello, we're happy you found David to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Thank you to Morgan Laney for making this car buying experience the easiest I’ve ever had. Thanks you for the time you took to help me build the most perfect X5. You were patient and never once pushy! B More

by Nicole
Recommend Dealer
Yes
Employees Worked With
Morgan Laney
Dec 25, 2024 -

BMW Of Columbia responded

Hi Nicole, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Columbia! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

This dealership is clean, efficient and the techs are very hard working! We will be back! More

by Tjw14569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark dickson
Dec 24, 2024 -

BMW Of Columbia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Chance provided amazing service and took ownership of my concern, also kept me informed throughout the process. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance, Service Department
Dec 23, 2024 -

BMW Of Columbia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2024

I love how when you arrive at service bays someone greats you immediately and guides you to a representative. I also love that during the service the mechanic provides a video of your auto to include underne More

by wrickyw1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 23, 2024 -

BMW Of Columbia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2024

I was pleased with the service to replace worn brake pads and to plane the rotors. More

by culpepperjb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Dec 22, 2024 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 19, 2024

Sales Rep David is so nice very good service. No matter what how many time you call or text him he happy to answer you all questions. I highly recommend to buy car from BMW of coulmbia. Excellen More

by Nealpatel985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Brett Bostic
Dec 23, 2024 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 19, 2024

Communication was terrible. Took my vehicle in on a Wednesday. They had to keep it. I was unable to get a loaner because none were available . The service agent was always unava More

by leshaund2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Demetrius Pearson, Service Department
Dec 21, 2024 -

BMW Of Columbia responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the poor communication on our end. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Reynolds General Manager samreynolds@Group1Auto.com

December 18, 2024

I would not recommend this place at all. Negative 5 star rating for professionalism and service. My service rep was Charles and this guy may have been on X-mas vaca because he was absent the More

by toridad1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 21, 2024 -

BMW Of Columbia responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the unsatisfactory visit you endured. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Reynolds General Manager samreynolds@Group1Auto.com

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