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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,012 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,012 reviews

May 16, 2024

Simply the BEST! ! Best client service advisor, Mark Dickson, listens to our needs, best service tech Michael Grate, provided a video to give me an update of my cars More

by Sheila Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dickson, Michael Grate, Service Department
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May 20, 2024 -

BMW Of Columbia responded

We're delighted to learn about your positive experience and the best assistance provided by Mark and Michael! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

Phenomenal experience as usual. Went above and beyond with my 2012x5. I don’t think I’ll ever buy any other car from any other dealer except them. More

by otoira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Avery, Service Department
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May 20, 2024 -

BMW Of Columbia responded

We are delighted to know that your experience was phenomenal! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 14, 2024

Great service department. Leapold is a wonderful ambassador and the technicians do very good work. More

by bull6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leapold Herandez, Service Department
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May 15, 2024 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Leapold provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 14, 2024

My experience at BMW Of Columbia was a great experience. Chuck was a great help and a pleasant person. More

by ssuber3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 17, 2024 -

BMW Of Columbia responded

We're thrilled to hear about your positive experience and the great assistance provided by Chuck. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

May 13, 2024

Service was thorough and kept me informed throughout the process They Cleaned and vacuumed it More

by rdelphia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Service Department
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May 15, 2024 -

BMW Of Columbia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 12, 2024

Had an awesome experience in the purchase of my 2021 BMW x5s Thanks Dave for all your help and expertise. More

by debrob56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Mc Mcavene
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May 16, 2024 -

BMW Of Columbia responded

Congratulations on your new 2021 BMW x5s! We're thrilled that Dave provided you with an awesome sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 11, 2024

Chuck always provides the best customer service. He always keeps me informed and makes sure I’m taking care of. He’s very knowledgeable and professional!!! Thanks for all your help! More

by kiyana_83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Service Department
Report | Print
May 16, 2024 -

BMW Of Columbia responded

We're delighted to learn about your positive experience and the great assistance provided by Chuck! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 10, 2024

My advisor was great and made sure he communicated with me of what was going on with my vehicle. My advisor was very professional and great customer service More

by Toshag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
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May 15, 2024 -

BMW Of Columbia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 08, 2024

This was my first time using this Dealership. I was pleased with the services provided. More

by Thingswedo37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Austin, Service Department
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May 10, 2024 -

BMW Of Columbia responded

It's great to hear that your first experience with our dealership's services was positive! Thank you for choosing us!

May 08, 2024

Took my car for a free recall service, was able to get it scheduled the same day and got free Uber rides to and from the dealership. Car got back to me in perfect shape and got a free wash too. More

by brandon dostie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 11, 2024 -

BMW Of Columbia responded

It's great to hear that you had such a positive experience with the free recall service! Getting it scheduled the same day and receiving free Uber rides to and from the dealership made the process very convenient. Plus, getting the car back in perfect shape with a free wash is a nice bonus. Thank you for choosing us!

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