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BMW Of Columbia

Columbia, SC

4.6
1,191 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,191 reviews

February 11, 2025

The dealership is Responsive, respectful, clean, informative. They Listen to your concerns and communicate well. More

by lorrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 17, 2025 -

BMW Of Columbia responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 10, 2025

Everything that could go wrong went wrong. . From having the wrong thing scheduled.. to the wait time for the oil change and not setting my maintenance in the system of my vehicle.. Then set th More

by Backter417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t not remember
Feb 13, 2025 -

BMW Of Columbia responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your recent service visit with us. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Reynolds General Manager BMW of Columbia (803) 714-5219 samreynolds@Group1Auto.com

February 09, 2025

Worked with Tommy from Service Dept. Did excellent job. Very cordial, but professional. Highly recommend BMW of Columbia. More

by Carysarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 12, 2025 -

BMW Of Columbia responded

Hi, thanks for your praise and kind comments about Tommy. We do hope we can be of assistance in the future. Take care!

February 08, 2025

I trust the work done here on my BMW. However, my car is never done in the timeframe stated at check-in. They are always attentive, but perhaps under staffed at this time. More

by Bruce_hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 12, 2025 -

BMW Of Columbia responded

Hello, thank you; we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (803) 404-5400 when you have a chance. Thank you, and we look forward to hearing from you.

February 08, 2025

Charles is informed and helpful. I would definitely recommend him for your BMW service advisor. More

by Tonya Malloy
Workmanship
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Feb 12, 2025 -

BMW Of Columbia responded

Hi Tonya, thank you for your kind review; we are happy to pass along your comments to Charles here at BMW of Columbia! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

The technician was very knowledgeable about my car. He explained what was going to be done on my vehicle. He kept up to date on what I needed to get done. Great job and great personality. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Feb 12, 2025 -

BMW Of Columbia responded

Hello Linda, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

I had an absolutely fantastic experience with David! From start to finish, the process was incredibly smooth. He was attentive, professional, and truly listened to my needs, ensuring I got exactly what More

by alexapece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Feb 10, 2025 -

BMW Of Columbia responded

Hi, we're happy to hear you had such a positive experience with David! Thanks for the recommendation, and have an amazing day!

February 06, 2025

Had a great experience getting my oil changed. The service was professional, efficient, and they did a great job. The staff was friendly and kept me updated throughout the process. Highly recommen More

by Justin Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommieo
Feb 11, 2025 -

BMW Of Columbia responded

Hi Justin, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2025

The service I get at BMW of Columbia is A1. I am always greeted when I arrive. When I have an issue the service advisors are very engaging to see how they can solve it. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin, Quincy, James
Feb 11, 2025 -

BMW Of Columbia responded

Hello Bella, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 06, 2025

CHANCE STREET, my service advisor, was excellent. He was patient, knowledgeable and very helpful. I will ask for him again when I bring my car in. More

by Kde10187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHANCE STREET
Feb 11, 2025 -

BMW Of Columbia responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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