BMW Of Columbia

Excellent customer service skills always quick with my Service And on time And every time I come, I always get a free car wash and vacuum Service And on time And every time I come, I always get a free car wash and vacuum More

We had a great service experience. My Service Advisor was on point and answered all of my questions. My Service Advisor was on point and answered all of my questions. More

Service department is friendly, courteous and always on time. They provide detailed explanations and excellent service! time. They provide detailed explanations and excellent service! More

It was really great buying experience and the car was unbelievable. They were all very friendly. I had to drive from Charleston to buy my iX since they were the only dealer had that model, I am glad they unbelievable. They were all very friendly. I had to drive from Charleston to buy my iX since they were the only dealer had that model, I am glad they did. More

Very thorough and courteous service each time I visit them. Recommend to anyone with maintenance needs. them. Recommend to anyone with maintenance needs. More

Bmw of Columbia are very professional and caring. I truly appreciate them and the outstanding customer service they provide. My service Advisor (Katelyn Yearty) did an incredible job with advising m I truly appreciate them and the outstanding customer service they provide. My service Advisor (Katelyn Yearty) did an incredible job with advising me of everything that was going on with my vehicle while in the service area. ( Mark Dixon) the assistant service manager always does and excellent job, I'm very well pleased with the level of service I received. 5 star rating! More

My average wait time for an oil change is 3 hours. It takes me 45 min to get there. By the time I get home I’ve spent the better part of my day waiting. It’s ironic that BMW produces such excellent ve It takes me 45 min to get there. By the time I get home I’ve spent the better part of my day waiting. It’s ironic that BMW produces such excellent vehicles but sucks so bad at providing efficient maintenance service to their customers. More

Mr. Baker was attentive and frequently communicated what was going on with my car. The wait time was a little longer than anticipated. was going on with my car. The wait time was a little longer than anticipated. More

Outstanding service. Quick in and out. Eric was very professional and courteous. Clean and enjoyable customer waiting area. Quick in and out. Eric was very professional and courteous. Clean and enjoyable customer waiting area. More

BMW of Columbia performed exceptionally well in the short-notice replacement of my vehicles battery on this visit. The service departments representative (Mr. Charles Baker) provided “Excellent Servic short-notice replacement of my vehicles battery on this visit. The service departments representative (Mr. Charles Baker) provided “Excellent Service” as he eagerly received my vehicle, provided info on my concerns of repair cost, parts availability, time estimate for repair and throughout the visit, kept me informed on the progress of the work and the status of my vehicle. Throughout this visit I observed courtesy, kindness and sincere interest in assisting BMW customers get value service for their vehicles by all of the Team of service representatives at BMW of Columbia. More