BMW Of Columbia

Repeatedly took my vehicle to this dealership and 4 times my vehicle has the same issue. Problem has not been resolved and I have had to pay each time for the same issue. This leaves me to think that they we my vehicle has the same issue. Problem has not been resolved and I have had to pay each time for the same issue. This leaves me to think that they were replacing parts that did not need to be replace if the same issue persist. When I made a complaint no resolution has been reached and my car is still not fixed. I text my service advisor with the issue and I received a reply of I'm sorry to hear that. I will travel to Rick Hendricks BMW dealership in Charlotte to see if they can resolve the issue. I will no longer take my vehicle or my fiancé vehicle to this dealership service department. More

Great people, greater service AAA+ all around. I will recommend this service again to everyone I will recommend this service again to everyone More

Great service at a reasonable price. Sebastian is an excellent service advisor who went out of his way to make the process a smooth one. Sebastian is an excellent service advisor who went out of his way to make the process a smooth one. More

Very nice and professional services. Nice clean facilities. BMW made the buying a car process smooth. Nice clean facilities. BMW made the buying a car process smooth. More

Easy to schedule service. Comfortable waiting area, good WiFi. Their system keep you informed as you wait. Comfortable waiting area, good WiFi. Their system keep you informed as you wait. More

Sebastian in the service department was GREAT! He kept me informed and went above and beyond. He kept me informed and went above and beyond. More

The staff was friendly staff enough when I showed up for my appointment. However, the was no follow up communication throughout the day. I called 3 times to check the status of my vehicle and never receiv my appointment. However, the was no follow up communication throughout the day. I called 3 times to check the status of my vehicle and never received a return call. Also they did not complete the work. More

The service was exceptional from Demetrius as well as the technician I spoke with about my car. In fact, the service director was also very helpful and friendly. technician I spoke with about my car. In fact, the service director was also very helpful and friendly. More

Very professional and caring experience. My service advisor James ( Killian Road) really took the time and patience to address my issues in a timely and professional .manner. I was excepti My service advisor James ( Killian Road) really took the time and patience to address my issues in a timely and professional .manner. I was exceptionally pleased with my total experience and encounter with everyone at this dealership. More

Mr Charles was very professional and helpful to us. He answered all our questions with a professional attitude. We loved the video related to our car inspection. BMW of Columbia rocks! Thank you Mr Ch He answered all our questions with a professional attitude. We loved the video related to our car inspection. BMW of Columbia rocks! Thank you Mr Charles Baker for what you do. More