BMW Of Columbia
Columbia, SC
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Nice waiting area though very close to showroom so I’m tempted. They keep you informed of the service, give you options on recommendations and clean the car afterwards. Some service reps have been there a tempted. They keep you informed of the service, give you options on recommendations and clean the car afterwards. Some service reps have been there a long time, and other go in and out, but they are all good and look out for you. More
Very unprofessional and inconsiderate. Phone calls ring without being answered. It took more than 6 minutes to be acknowledged when I arrived. An hour after being checked in I was told Phone calls ring without being answered. It took more than 6 minutes to be acknowledged when I arrived. An hour after being checked in I was told they were mistaken and do not have the tires available for my appointment. I was offered to reschedule, my tire change and alignment was not done. More
Everything was great! From the service department greeting me when I got there down to the video the tech sent explaining everything. Tommieo was great at explaining every From the service department greeting me when I got there down to the video the tech sent explaining everything. Tommieo was great at explaining everything as well! I will definitely be bring my car back for service there. More
Sure it took two months to get my car a new battery from Germany, but what the heck, they put me into a brand new X3 with about 500 miles on it. I put 3000 miles on it and drove from the Carolinas to Florid Germany, but what the heck, they put me into a brand new X3 with about 500 miles on it. I put 3000 miles on it and drove from the Carolinas to Florida no questions asked. And gave me 50% off my alignment. So, they will remain #1 at the top of my list. I would recommend them to family and friends. More