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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.5
1,004 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,005 reviews

September 04, 2024

Mark, the Service Manager has always taken excellent care of my needs. The service I received was very thorough and helpful. More

by wendellestep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dixon
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Sep 07, 2024 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2024

As with most people buying a car is not an experience I look forward to . My contact person , Eric P. was super nice and went out of his way to help set me up with the exact car I wanted and was very help More

by erismani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peterson and Bryce Clifton
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Sep 06, 2024 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

Easy check in. Everything was explained before any work was done. Nice friendly and professional More

by ccaulder59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 01, 2024 -

BMW Of Columbia responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

EXCELLENT SERVICE! !!!! They are very knowledgeable, welcoming and not to mention fast! It’s refreshing More

by Youngjonnymark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 29, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

Fast, cheap, and great are 3 words that never go together. This place makes gives the acceptable combination. More

by johnzbmw
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dickson, Service Department
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Aug 23, 2024 -

BMW Of Columbia responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 21, 2024

Genuine, efficient, customer first, seemingly no xx Great unique products. Great service department and people More

by wjstike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department
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Aug 24, 2024 -

BMW Of Columbia responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2024

Absolutely please with service. Staff was professional, informative and cordial. I will be refering and visiting only this location! Special thanks to Mrs. Kathy Tart , Mr. Yelson a More

by justgwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Kathy Tart, Mr. Yelson, Mr. Tommie , Service Department
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Aug 23, 2024 -

BMW Of Columbia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kathy, Yelson and Tommie here at BMW of Columbia! We hope you have a great day!

August 16, 2024

Customer lounge not comfortable( chairs) Took over 2 hours for an oil change which is to long More

by williamwaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 19, 2024 -

BMW Of Columbia responded

Thank you for your feedback about the discomfort in our customer lounge and the lengthy wait for your oil change. This is not the experience we aim to provide. Please contact me so we can address these concerns and improve our service in the future. Sam Reynolds General Manager samreynolds@Group1Auto.com

August 15, 2024

They did a great job and even replaced my back wind shield wiper for me. More

by RSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Service Department
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Aug 17, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 14, 2024

Awesome service. Pavel was very friendly and helpful. BMW of Columbia was able to get me a great deal as well. More

by Renekton2975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pavel
Report | Print
Aug 16, 2024 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We are always more than happy to assist you if anything else comes up. Take care!

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