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BMW Of Columbia

Columbia, SC

4.5
1,001 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,002 reviews

September 13, 2024

Beautiful, sparkling clean dealership with very knowledgeable, hardworking, and nice people to help with your car’s needs. They go above and beyond in their service. My visit was for an oil change. More

by Qslinda
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 14, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 13, 2024

Excellent service and a clear understanding of what is happening with it. The customer is treated very well and the place is always clean and tidy More

by ttyler1649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Service Department
Sep 15, 2024 -

BMW Of Columbia responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Columbia!

September 11, 2024

I had a good experience with the service department. They got me in and out in a timely manner for my oil change. Chuck my service manager was great. More

by Mkcii
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 13, 2024 -

BMW Of Columbia responded

Hi, thanks for your praise and kind comments about Chuck and team. Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2024

Very thorough, very professional, and the customer service and technician were outstanding. I would highly recommend BMW of Columbia to all BMW owners. More

by shaunanthonysilas9378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Norris , Service Department
Sep 13, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2024

This dealership goes above and beyond for customers. I drive 100 miles just for them to do my maintenance. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 09, 2024 -

BMW Of Columbia responded

Hi Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2024

My last visit from 8/25-8/28 suck. Not good, Service was very poor, non communication, would not return any calls on the status of my car that just needed a battery. 3 days to do tha More

by Jamison61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy and the supervisor , Service Department
Sep 08, 2024 -

BMW Of Columbia responded

Jamison61, Thank you for your feedback about your extended wait time for service, this should not have happened, and I apologize for any inconvenience you faced due to the poor communication you received. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Sam Reynolds General Manager samreynolds@Group1Auto.com

September 05, 2024

None of my questions went unanswered. Mr. Tommy kept me updated with what was going on with my vehicle step by step as it was happening. Great service! More

by Cedricfortune1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommieo Middleton , Service Department
Sep 07, 2024 -

BMW Of Columbia responded

Hi, we're happy you found our staff Tommy to be so supportive during your experience here at BMW of Columbia. Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

Mark, the Service Manager has always taken excellent care of my needs. The service I received was very thorough and helpful. More

by wendellestep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dixon
Sep 07, 2024 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2024

As with most people buying a car is not an experience I look forward to . My contact person , Eric P. was super nice and went out of his way to help set me up with the exact car I wanted and was very help More

by erismani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peterson and Bryce Clifton
Sep 06, 2024 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

Easy check in. Everything was explained before any work was done. Nice friendly and professional More

by ccaulder59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 01, 2024 -

BMW Of Columbia responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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