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BMW Of Columbia
Columbia, SC
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My car buying experience at BMW of Columbia was great! Ike Deas and Joe Snyder were very patient and allowed me time to be comfortable with the purchase. They were very respectful of my time and did not Ike Deas and Joe Snyder were very patient and allowed me time to be comfortable with the purchase. They were very respectful of my time and did not apply unnecessary pressure. They made sure that I was aware of all of the options available to me. This was my best car buying experience. More
my review is bases primarily on my service representatve,Emillee. she is the sole reason my experience has been as good as it has been. if there is an issue, she responds immediately and alway representatve,Emillee. she is the sole reason my experience has been as good as it has been. if there is an issue, she responds immediately and always fixes the prom blem. her follow through after the work is done is always there. More
ISAAC DEAS IS THE MOST PROFFESIONAL AND CARING AUTO SALESPERSON THAT I HAVE DEALT WITH. HE TREATED MY WIFE WITH THE UTMOST RESPECT WHEN WE PURCHASED OUR 2005 BMW 530I, AS I WAS NOT WITH HER WHEN THE DE SALESPERSON THAT I HAVE DEALT WITH. HE TREATED MY WIFE WITH THE UTMOST RESPECT WHEN WE PURCHASED OUR 2005 BMW 530I, AS I WAS NOT WITH HER WHEN THE DEAL WAS NEGOTIATED. EMILY IN THE SERVICE DEPARTMENT WAS ALSO VERY CARING,AND MADE US FEEL THAT SHE WAS CONCERNED WITH OUR EXPERIENCE WHEN WE CAME IN FOR ROUTINE SERVICE. I WILL DEFINITELY RECOMMEND BMW OF COLUMBIA FOR SALES AND SERVICE. More
I was satisfied with the quality of work provided. Emilee worked really hard to please me this time. The car was delivered on time I received a call about other issues with the car. A concern with the se worked really hard to please me this time. The car was delivered on time I received a call about other issues with the car. A concern with the service area is privacy. I do not like that other people can hear what I am discussing with the service representative. I like booths. More
I have purchased 3 vehicles from this dealership in the past 8 months. It was actually fun! No hassles, every promise was kept to the letter and the people are genuinely interested in earning and keeping past 8 months. It was actually fun! No hassles, every promise was kept to the letter and the people are genuinely interested in earning and keeping your business. I have referred friends to this dealer and they have had the exact same experience. I am already planning my next purchase and I would not think of going anywhere else. These folks actually seem to 'get it'. I wish them every success because they sure are earning it. More
I recently had my car serviced for its scheduled maintenance and inspection. Emilee was very attentive to me as this was my first time. She called me to make sure I didn't miss my appointment. She maintenance and inspection. Emilee was very attentive to me as this was my first time. She called me to make sure I didn't miss my appointment. She even suggested that I bring it in early that morning by 7:30 to get the very first spot, and I did. My car was ready by lunchtime and I really appreciated it. Also, my car was presented to me clean on the inside and outside. Thanks so much for a pleasant experience. I can't wait to get my next car from you guys!!!!! Thanks again Emilee!!!! More
Every time I have come to this location and Emilee has been my service provider, I have been more than satisfied. She is friendly, knowlegeable and most importantly, she keeps her word. She and Jason Scar been my service provider, I have been more than satisfied. She is friendly, knowlegeable and most importantly, she keeps her word. She and Jason Scarboro are the only reason I chosen to keep my car as opposed to selling it. If everyone treated customers like they do, the car industry would be in much greater shape!! More
I had decided to buy a car and visited Cadillac, Lincoln, I had decided to buy a car and visited Cadillac, Lincoln, Mercedes and BMW dealers. When I went to BMW of Columbia Dealership I was met by Mr. Bost I had decided to buy a car and visited Cadillac, Lincoln, Mercedes and BMW dealers. When I went to BMW of Columbia Dealership I was met by Mr. Bostic. He was very courteous, friendly and professional. He listened to the wants I had for a car and began describing various cars in the BMW line. We settled upon a 550i. We went to the car and his knowledge of the car was extensive. We drove the vehicle and returned to the dealership for negotiations on the price. I never felt pressured and the whole expierence of buying a car was great!!! Every staff member at BMW of Columbia was very friendly and professional. I have recommended this dealership to several of my friends and will continue to do so. I have used the service department at this dealership and everyone there is professional and I rate the service department as outstanding More
Don was attentive, friendly and helpful. He was enjoyable to visit with and we had the feeling that he was truly trying to make our exzperince good and was straight with us about our questions to him. I know to visit with and we had the feeling that he was truly trying to make our exzperince good and was straight with us about our questions to him. I know that if any problem arises I can count on him to give excellent customer service. The other BMW personnel that we dealt with were also a pleasure and helpful. In this day and age of questionable service, I feel good about what I will receive when I need him. BMW service is one of the main reasons I drive this car. More
Brett and Mark at BMW of Columbia not only worked with us on finding a BMW with the options that we wanted in a new car but have also continued to follow through on service after the sale. Brett regularly c on finding a BMW with the options that we wanted in a new car but have also continued to follow through on service after the sale. Brett regularly checks in with us to make sure that we are happy with our purchase and to see if we have any questions or concerns. No promise has been made by BMW of Columbia that has not been kept - which, from experience, cannot be said for other dealers. More