BMW Of Columbia

BMW of Columbia once again took advantage of a woman (my wife) on two occasions recently. 1. 4/9/ 2013 My wife had an Eccentric Shaft go bad on her 2006 325I. BMW had to keep the car and did not have a wife) on two occasions recently. 1. 4/9/ 2013 My wife had an Eccentric Shaft go bad on her 2006 325I. BMW had to keep the car and did not have a loaner vehicle for my wife. They nicely gave my wife a rental car from Enterprise in which BMW of Columbia was to pay for the rental. My wife had to give Enterprise a credit card for safe keeping. In August my wife received her Visa Bill and there was a charge on the Bill for the rental car from Enterprise. She contacted Enterprise and asked why the charge on her bill. Enterprise Stated BMW had not paid the bill. My wife called BMW, one of the service reps said they would check on it and get back to her. Two days later still had not heard. My wife went to BMW and saw Dean Petersen who said he would take care of it that day. Here it is two weeks later and the charge has still not been paid. 2. 8/24/2013 - The right front headlight on my wifes 2006 325I. I was out of town and my wife had to get the headlight fixed. BMW of Columbia charged my wife $28.60 for the headlight and $384.00 to reinsulate the wiring. That is a total of $412.60 to replace a headlight. Upon returning home I called someone else who works on BMW and thye stated the most it would cost to install and rewire the headlight would be the cost of the headlight and one hour of labor (95 per hour). so the most it coud be $142.50. BMW's cost for the same work and just rewrapping the wires was almost three times the cost. BMW and enterprise took care of the problem with the rental car. I was also given more information for the headlight. Upon this information i am satisfied with the outcome. More

I live in Florence and wanted to trade my BMW for a new model. I found this dealership and was impressed with the tremendous selection, more than anyone in the state! As a woman, I was hesitant to work wit model. I found this dealership and was impressed with the tremendous selection, more than anyone in the state! As a woman, I was hesitant to work with a dealership out of the area and eve tried to buy locally. These guys are the absolute best, Everything was answered open and honestly, no hidden numbers, just straight up communication. The car was delivered to my home in Florence and every option, gadget and toy was fully explained - amazing. Jeremy eve programmed his phone so if I was confused I had an immediate person to call. I've always been in love with the brand, now I have the same loyalty to a dealer. Thank you. More

Fantastic buying experience! Jeremy made buying a car not only painless but a very enjoyable experience. I highly recommend BMW of Columbia, great people, fair prices. only painless but a very enjoyable experience. I highly recommend BMW of Columbia, great people, fair prices. More

I came into BMW of Columbia to diagnose a problem with my 2007 BMW and look into a possible trade-in for a newer model. Daren was excellent, as always, and even went so far as to answer some questions about 2007 BMW and look into a possible trade-in for a newer model. Daren was excellent, as always, and even went so far as to answer some questions about models and financing for me. He went out of his way on several occasions to check in with me during the process. I ended up working with Joey McIntosh on the purchase of my new 335i Sedan. He was awesome! He went out of his way to be available for any questions I had during the process (via text, email, and phone!). I wouldn't hesitate to recommend him, or BMW of Columbia, to anyone looking to purchase a new BMW. More

Prior to this trip to BMW of Columbia, I owned a BMW Z4 that I was ambivalent about replacing. Joey went out of his way not to pressure me. When I told him that one drawback is that the dealership is abo that I was ambivalent about replacing. Joey went out of his way not to pressure me. When I told him that one drawback is that the dealership is about 40 miles from my home, he said that he would come to my house, bring a loaner and pick up/return my car. Tomorrow, he is doing just that. I was really impressed with my experience. I had bought two BMW's from the dealership when it was Hancock and my experience was not nearly as positive. More

I came to BMW Columbia to service my 3 series. I only had the expectation to get my car serviced and move on with my day. Michael Brooks first took care of me right away with services to my car. Excellent se the expectation to get my car serviced and move on with my day. Michael Brooks first took care of me right away with services to my car. Excellent service was provided by him from start to finish. Next I spoke with Jeremy Easterling. He is one the top salesmen for BMW in the state of South Carolina. Jeremy discussed how I can save money and taxes with BMW, the quality of BMW Columbia and how they value their customers. I live in Charlotte, NC and I originally purchased my CPO 3 series from Hendrick BMW (Hendrick customer service sucks. The sales people and managers will not return a phone to you if you have a problem with your car or with their service). If I had known then what I know now, I would have purchased my vehicle from BMW of Columbia. When I purchase my next vehicle, I will be making the drive to BMW of Columbia. Thank you from The Williams. More

We went to BMW of Columbia to look for a BMW "station wagon". Jeremy quizzed us on what we wanted. He then gave us two choices...X1 or X3. We elected for the X1. He then took us on a "test d "station wagon". Jeremy quizzed us on what we wanted. He then gave us two choices...X1 or X3. We elected for the X1. He then took us on a "test drive" of a lifetime! That sold us on the BMW engineering. It then was just a matter of getting "right" on a price. The only down side to the entire encounter was the low offer for our car. We had to sell it ourselves and actually got $1,500 more than BMW of Columbia offered. We highly recommend BMW of Columbia and specifically, Jeremy. We look forward to being part of the "BMW" family. More

BMW Columbia went out of their way to make us feel comfortable and welcome. We are from Florence and chose BMW Columbia over our local dealership because of the wider selection of cars to choose from. comfortable and welcome. We are from Florence and chose BMW Columbia over our local dealership because of the wider selection of cars to choose from. However, the exceptional and friendly service we received from Joey made our trip to Columbia even more pleasurable. More

Our entire experience with Jeremy Easterling at BMW of Columbia was absolutely wonderful. He responded immediately to the many emails my husband and I sent, and went above and beyond in answering our ques Columbia was absolutely wonderful. He responded immediately to the many emails my husband and I sent, and went above and beyond in answering our questions/concerns in detail. He loves what he does, and that is very evident when meeting him. We ended up purchasing a new BMW 528i, which can be a bit intimidating at first with the new technology. My husband is somewhat familiar with these features, but Jeremy was very patient with me while thoroughly going over everything. We also had a very good experience with the finance manager, Chad Morris, who went over all of our options without being overly pushy as we have experienced in the past. Everyone we had the pleasure of working with, or even briefly meeting, at this dealership has been great. I will definitely recommend BMW of Columbia to my family and friends. More

Joey spent time after closing showing me cars, and then again at closing (even after I offered to come the following day). The sales team were friendly and helpful. This is the second car we bought from again at closing (even after I offered to come the following day). The sales team were friendly and helpful. This is the second car we bought from this dealership. More