BMW Of Columbia

Had my car serviced today at BMW of Columbia. Everyone I spoke with was courteous and professional. The service was performed on time. They communicated throughout the process. Everyone I spoke with was courteous and professional. The service was performed on time. They communicated throughout the process. More

Great experience. Would definitely recommend. I live out of state, not a problem, Ro (my salesman) delivered my car to my home. and picked up by trade in. Nev Would definitely recommend. I live out of state, not a problem, Ro (my salesman) delivered my car to my home. and picked up by trade in. Never even had to go into the dealership. More

We enjoyed our experience with the Dealership and had an awesome saleswoman Morgan Laney. She was so helpful and answered all our questions. awesome saleswoman Morgan Laney. She was so helpful and answered all our questions. More

My five star rating is solely because of one person: Demetris. Demetris always provides the most amazing customer service experience. I hate having to go to BMW for service (it’s incredibly inconvenient Demetris. Demetris always provides the most amazing customer service experience. I hate having to go to BMW for service (it’s incredibly inconvenient to be without my car), but Demetris makes it manageable. I’m sure the other advisors are great, but I’m always rocking with Demetris. More

Compared to other BMW dealerships, this service department was lacking in several areas. No one greeted me when I exited my vehicle, and I had to walk in to find assistance. This was my very first department was lacking in several areas. No one greeted me when I exited my vehicle, and I had to walk in to find assistance. This was my very first visit. Eventually, I approached a service advisor who did help me. The waiting area had very few outlets to charge devices, which was inconvenient as I was working remotely. The only complimentary beverage available was coffee water, and there was a poor selection of BMW apparel and accessories. Having visited Hendrick BMW and Chapman BMW, I can confidently say this location falls short in terms of customer care and service. More

I love my Columbia dealership and I am so happy that Demetris is there. He is very professional, knowledgeable and keeps you informed throughout your service experience. Demetris is there. He is very professional, knowledgeable and keeps you informed throughout your service experience. More

I took my car in on Aug 30 Friday and did not receive it back until Sept 3 Tuesday. When I dropped off my car, I informed the BMW representative that I needed it by Monday. She assured me that someone would back until Sept 3 Tuesday. When I dropped off my car, I informed the BMW representative that I needed it by Monday. She assured me that someone would be there, and I could pick it up on Monday. However, I did not hear back until Tuesday. When I finally received my car, neither the inside nor the outside had been cleaned, despite the representative telling me it would be done. This is not the first time I’ve experienced delays or issues with this BMW service department, and I purchased my car from this dealership. More

Tony was outstanding! !! He got me in and out quickly. The service department is ALWAYS so friendly and professional! !! He got me in and out quickly. The service department is ALWAYS so friendly and professional! More

I had a great experience. Got my first oil change and loaner. Everything was great Got my first oil change and loaner. Everything was great More

Beautiful, sparkling clean dealership with very knowledgeable, hardworking, and nice people to help with your car’s needs. They go above and beyond in their service. My visit was for an oil change. knowledgeable, hardworking, and nice people to help with your car’s needs. They go above and beyond in their service. My visit was for an oil change. They checked the car over plus detailing it inside and out. Thanks for awesome service. More