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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.5
958 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 958 reviews

November 22, 2024

John was a pleasure to work with. He was professional & knowledgeable . I will be sure to work with him in the future.. More

by Maurice1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Busby
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November 22, 2024

I love this bmw dealership. I have bought three cars from here now and every time Ive give a five star rating. Best place ever! More

by Craig.armstrong321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary, and morgan, Brett Bostic
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November 22, 2024

I just recently leased my third vehicle and each time I’ve had a great experience. The whole team went above and beyond to my purchasing process smooth. They have gotten me great deals. Happy to work wit More

by Kevblas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElveen, Brett Bostic
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November 21, 2024

Found the vehicle that I wanted at the dealership in Columbia. They were most helpful, courteous and knowledgeable. Would highly recommend them. Am most pleased with my vehicle and the service received More

by sally
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zeke, Jeremy Easterling
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Nov 23, 2024 -

BMW Of Columbia responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

November 21, 2024

Thanks for the great service visit, Always a pleasure to do business with BMW of Columbia More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommieo, Service Department
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Nov 23, 2024 -

BMW Of Columbia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Columbia. Until the next time we meet, take care!

November 20, 2024

Tommy was terrific, he noticed a problem with my car when it was finished and brought it back into service and made sure I was able to have a loner car More

by joave95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 22, 2024 -

BMW Of Columbia responded

Hi, we really appreciate your feedback! We can't wait to see you again, have a great day.

November 17, 2024

I loved going to this dealership. Everyone was friendly. James was awesome. He explained everything to me and made sure I was comfortable. My car was even washed too. I really appreci More

by Nitta Hills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James W Hills II, Service Department
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Nov 19, 2024 -

BMW Of Columbia responded

Hi Nitta, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

Service is very poor long wait and car is never given at promised time! I dropped off and they said they will give car in 24 hrs! Was not told that when I dropped the car More

by sJ Mohan
Recommend Dealer
No
Employees Worked With
James bell
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Nov 18, 2024 -

BMW Of Columbia responded

Thank you for your feedback about while having your car serviced. This should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Sam Reynolds General Manager samreynolds@Group1Auto.com

November 15, 2024

Service Rep John was terridic. .The only down side would be the time to complete the work. More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 18, 2024 -

BMW Of Columbia responded

Hi Randy, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2024

My service adviser Katelyn was extremely nice and kept me updated on progress of my vehicle's service. Everyone at the dealership was very pleasant and friendly. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Y.
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Nov 18, 2024 -

BMW Of Columbia responded

Hi Emily, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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