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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,052 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,052 reviews

February 19, 2025

Great people, greater service AAA+ all around. I will recommend this service again to everyone More

by mark.glenn79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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February 18, 2025

Great service at a reasonable price. Sebastian is an excellent service advisor who went out of his way to make the process a smooth one. More

by J E 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Report | Print
February 17, 2025

Very nice and professional services. Nice clean facilities. BMW made the buying a car process smooth. More

by dpholloway16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Laney
Report | Print
Feb 19, 2025 -

BMW Of Columbia responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2025

Easy to schedule service. Comfortable waiting area, good WiFi. Their system keep you informed as you wait. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Report | Print
Feb 19, 2025 -

BMW Of Columbia responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2025

Sebastian in the service department was GREAT! He kept me informed and went above and beyond. More

by Aprilwach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Report | Print
Feb 16, 2025 -

Aprilwach responded

You have a great employee with Sebastian-I cannot say we have always had a good experience- but this one was great because of him and the mechanic!!

February 14, 2025

The staff was friendly staff enough when I showed up for my appointment. However, the was no follow up communication throughout the day. I called 3 times to check the status of my vehicle and never receiv More

by kevmacdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 18, 2025 -

BMW Of Columbia responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced at your recent visit with us. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Reynolds General Manager BMW of Columbia (803) 714-5219 samreynolds@Group1Auto.com

February 14, 2025

The service was exceptional from Demetrius as well as the technician I spoke with about my car. In fact, the service director was also very helpful and friendly. More

by Yolady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius Pearson
Report | Print
Feb 18, 2025 -

BMW Of Columbia responded

Hi Yolady, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Columbia! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Very professional and caring experience. My service advisor James ( Killian Road) really took the time and patience to address my issues in a timely and professional .manner. I was excepti More

by akbryant7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James ( service advisor ) and Greg (valet person)
Report | Print
Feb 18, 2025 -

BMW Of Columbia responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 13, 2025

Mr Charles was very professional and helpful to us. He answered all our questions with a professional attitude. We loved the video related to our car inspection. BMW of Columbia rocks! Thank you Mr Ch More

by dorrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker and Saint
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Feb 17, 2025 -

BMW Of Columbia responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

Always very courteous and helpful. They really go beyond to make your experience great! Would highly recommend them More

by Wbooth28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hills
Report | Print
Feb 14, 2025 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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