
BMW Of Columbia
Columbia, SC
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Took a bit longer than expected. Public bathrooms were all being used by the employees, especially the stalls. One employee sat on the toilet for 15-20 minutes I guess to avoid work Public bathrooms were all being used by the employees, especially the stalls. One employee sat on the toilet for 15-20 minutes I guess to avoid working. More
BMW OF COLUMBIA provided exceptional service for my vehicle during my recent visit. During my visit, my service advisor (Chuck Baker) greeted me upon arrival, validated my vehicle servicing needs, pro vehicle during my recent visit. During my visit, my service advisor (Chuck Baker) greeted me upon arrival, validated my vehicle servicing needs, provided an estimate of the charges for the services I requested and kept me informed of the progress on the vehicle while it was being serviced. Additionally, all BMW personnel encountered were kind and courteous and the facility is maintained in an outstanding manner. I look forward to bringing all of my vehicle needs to BMW OF COLUMBIA as I know the personnel there are highly professional and attentive to their customers needs. More
This dealership is very professional and attentive to their customers. My service advisor Charles Baker is awesome. He listens to you and communicates very well. He makes you feel like a person and not a their customers. My service advisor Charles Baker is awesome. He listens to you and communicates very well. He makes you feel like a person and not a transaction as I’ve experience with other dealerships. BMW of Columbia is the place to take your vehicle for service or even purchase one. The service department is great. Ask for Charles Baker he’ll treat you right . More
Thank you to Charles Baker in the service department for his excellent customer service. He has been my service representative since the purchase of my BMW x3. his excellent customer service. He has been my service representative since the purchase of my BMW x3. More
The dealer Seth Nortey was very friendly and helpful in guiding me through the process. I promptly received the updates on the service. Proper travel arrangements were done for me as well. guiding me through the process. I promptly received the updates on the service. Proper travel arrangements were done for me as well. More