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BMW Of Columbia

Columbia, SC

4.6
1,250 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,250 reviews

July 11, 2025

The requested services were completed in a timely manner and always great customer service from Service Advisor. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
July 11, 2025

The service was amazing, they told me they fixed the problem and they make sure I understood what was going on More

by deniz85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
July 07, 2025

Took a bit longer than expected. Public bathrooms were all being used by the employees, especially the stalls. One employee sat on the toilet for 15-20 minutes I guess to avoid work More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles?
Jul 10, 2025 -

BMW Of Columbia responded

Thank you for bringing this to our attention. We apologize for the inconvenience and have addressed the issue with our team to ensure a better experience for all customers. We appreciate your feedback and thank you for choosing BMW of Columbia. Edwin Flores, Service Manager BMW of Columbia | (803) 691-8633 | edwinflores@Group1Auto.com

July 07, 2025

BMW OF COLUMBIA provided exceptional service for my vehicle during my recent visit. During my visit, my service advisor (Chuck Baker) greeted me upon arrival, validated my vehicle servicing needs, pro More

by Terkali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Jul 10, 2025 -

BMW Of Columbia responded

Hi Terkali, thank you so much for your positive comments about BMW of Columbia! Feel free to reach out to us if you need anything. Have a wonderful day.

July 07, 2025

This dealership is very professional and attentive to their customers. My service advisor Charles Baker is awesome. He listens to you and communicates very well. He makes you feel like a person and not a More

by cjoyce626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Jul 10, 2025 -

BMW Of Columbia responded

Hi, we're happy to hear you had such a positive experience with Charles! Feel free to reach out to us if you need anything. Have a wonderful day.

July 06, 2025

Thank you to Charles Baker in the service department for his excellent customer service. He has been my service representative since the purchase of my BMW x3. More

by Galena Alford
Recommend Dealer
Yes
Employees Worked With
Scotty Bibbs and Charles Baker in the service department
Jul 10, 2025 -

BMW Of Columbia responded

Hello Galena, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2025

Our client advisor Morgan Laney was outstanding during our car purchase. We made the right choice to visit BMW of Columbia. More

by golfbetsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morgan Laney
Jul 06, 2025 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Feel free to reach out to us if you need anything. Have a wonderful day.

July 03, 2025

I was very pleased with the pleasant experience I received. They were helpful and knowledgeable. More

by sherryperdue77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce
Jul 04, 2025 -

BMW Of Columbia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2025

They respected your decisions. They also help program your car. They were really good at making you feel special. More

by sherryperdue77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson
Jul 04, 2025 -

BMW Of Columbia responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 03, 2025

The dealer Seth Nortey was very friendly and helpful in guiding me through the process. I promptly received the updates on the service. Proper travel arrangements were done for me as well. More

by Varsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Nortey, Jeff
Jul 04, 2025 -

BMW Of Columbia responded

Hello Varsha, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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