BMW Of Columbia

Mr. Tommy thank you for assisting me with my car and getting it fixed, I appreciate the professionalism and keeping in touch with me through every step of the way so far the car’s been doing good thank getting it fixed, I appreciate the professionalism and keeping in touch with me through every step of the way so far the car’s been doing good thank you for also letting me know about the other things that need attention. I appreciate the follow ups and even making sure I had someone drop me off while the car was being worked on and picking me up when the car was ready truly a great experience thank you Lucy Riley Lexington, South Carolina. More

Great experience love my car and my saleswoman Morgan 💕💕 I will definitely have to get a new car again. 💕💕 I will definitely have to get a new car again. More

I took my car in for oil change service last week. My car was there for five hours and they mistakenly serviced a different car instead of mine. Had to leave with my unserviced car. Was told I would g My car was there for five hours and they mistakenly serviced a different car instead of mine. Had to leave with my unserviced car. Was told I would get a call back, never did so I had to call twice to try to reschedule. I was told they would do a full service detail on my car to make up for the mistake. I dropped my car off this morning to be serviced again, they completed the service but did not do any of the detail work. Still had bugs on the front of the car and nothing was detailed or cleaned. When I mentioned it, I was told they will give me a call tomorrow and they were so sorry. Same thing I heard when they serviced the wrong car the week prior. Very little accountability taken. Not a good luck for a service department of luxury cars. More

Service consultant Demetrius was timely in keeping me updated on the situation with my service. updated on the situation with my service. More

The staff at BMW Columbia was very respectful, accommodating and quick with my scheduled appointment on my X3. accommodating and quick with my scheduled appointment on my X3. More

Great service. Service attendant was nice, polite and very professional. I will be back soon for service. Service attendant was nice, polite and very professional. I will be back soon for service. More

Sebastian was so helpful and patient with me through the process. He is knowledgeable and approachable. process. He is knowledgeable and approachable. More