BMW Northwest

My experience at BMW northwest service was great. I was taken in right away and everything was thoroughly explained to me. The dealership was very clean and well maintained. taken in right away and everything was thoroughly explained to me. The dealership was very clean and well maintained. More

These guys are the best. The service is unparalleled. They make you feel like the most important person in the building and go out of their way to help you. Manfred the owner is ever present mingling wit They make you feel like the most important person in the building and go out of their way to help you. Manfred the owner is ever present mingling with the clients and getting to know them personally. This is an extra touch that few dealerships do. I will continue to buy cars from BMW NW! More

I bought a pre-owned BMW here and had a great experience. The pre-owned car sales person was professional in every way. He was very helpful and knowledgeable. I had looked @ cars in the Seattle area and foun The pre-owned car sales person was professional in every way. He was very helpful and knowledgeable. I had looked @ cars in the Seattle area and found the prices to be much better here. I would highly recommend this dealership for anyone wanting to find a BMW. More

Good feeling all around..... Car was taken into service as soon as I arrived. Immediate estimate and timing was given. Would recommend this dealer for service as I have done in the past. as soon as I arrived. Immediate estimate and timing was given. Would recommend this dealer for service as I have done in the past. More

I initially went into BMW NW to browse their selection of new 335i sedans. I arrived at 6:30pm and was quickly greeted by Kevin, a salesman at the dealership. I explained to Kevin that i was looking for a new 335i sedans. I arrived at 6:30pm and was quickly greeted by Kevin, a salesman at the dealership. I explained to Kevin that i was looking for a BMW to give as a gift to my wife for her 40th birthday. Kevin was great and answered all my questions, then gave me his business card should I decide to move forward. Two weeks later I called Kevin and we met at the dealership during his scheduled working hours. I test drove a 335i sedan. I was interested in leasing a vehicle. Kevin explained the terms of the lease and the current BMW leasing options. The following day, I contacted Kevin by email to negotiate a price on the BMW. We came to an agreement by email, which was helpful since I was tied up in meetings all day. I paid a deposit to hold the vehicle for three days until my wife's birthday. When we arrived at the dealership, the car was sitting front and center and was ready for pickup. I had my entire family with me, so I grateful for the efficiency of the people involved. There was a paint blemish on the car and BMW NW agreed to have it fixed. Kevin was outstanding. He took my wife on a test drive and showed her all the bells and whistles in the car. We both felt good about our experience. More

I have been taking my 330i to BMW Northwest for 5 years now, and I can say that they consistently provide excellent customer service and have fully met my service needs and expectations every time. Rich i now, and I can say that they consistently provide excellent customer service and have fully met my service needs and expectations every time. Rich is awesome to work with, and I say that with all sincerity. One of the biggest "ah ha's" for any BMW maintenance outside of the warranty period is the cost of service. At BMW Northwest, they always quote the estimate on any service outside of warranty and I have always been prepared in advance. Again, they are a great team. More

Awesome professionalsim and responsivenes. Always felt Joel was working for me, he made the transaction very easy. He took the time to explain everything in the car to me and I never felt rushed in any wa Joel was working for me, he made the transaction very easy. He took the time to explain everything in the car to me and I never felt rushed in any way. More

Ron put together a great deal for me on a new X5. Ron is very thorough in his knowledge of the vehicle and always makes you feel important. The dealership worked with me to close the sale. I would recomme very thorough in his knowledge of the vehicle and always makes you feel important. The dealership worked with me to close the sale. I would recommend BMW NW to any of my friends. DB - Covington, WA More

Feeling more and more scammed by this place. Not honoring extended warranty that I purchased for $2500. Finding excuses why certain things not covered by warranty, feel like the service/parts folks honoring extended warranty that I purchased for $2500. Finding excuses why certain things not covered by warranty, feel like the service/parts folks get comission on what they can sell me and not what my car really needs. As of today I am done with BMW & trading my car in for a less expensive one this year. More

Great car, great people and great job! I incorrectly assumed this dealership would end up being the typical shady operators. Once I decided the car for me was on their lot, I have to admit I suited up a assumed this dealership would end up being the typical shady operators. Once I decided the car for me was on their lot, I have to admit I suited up and got ready to box. The folks were so easy to deal with that my boxing gloves quickly came off. That is not so easy to do with me for sure. They have great team of people and really good sales model. All of my questions and concerns were addressed very promptly including capping off the oil a couple of days after I purchased with no appointment and no wait. I highly recommend this dealership for sure. More