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BMW Northwest
Fife, WA
725 Reviews
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Helpful June 03, 2024
I recently bought a preowned BMW 4 Series convertible, and I worked with Larry Williams and Amanda Grengs. Being a technical type with decades of car purchasing experience, I had a zillion questions that and I worked with Larry Williams and Amanda Grengs. Being a technical type with decades of car purchasing experience, I had a zillion questions that covered every aspect of the car. Likewise, Larry's decades of car experience coupled with Amanda's exuberance and keen technical edge made this a slam-dunk purchase for me. Both of them are as accommodating and thorough as any professional in the business and were a delight to work with. Special kudos go to Chris Savenetti at their Collision Center Northwest who repaired a ding in the front bumper cover, perfectly matching it to look brand new, all the while minimizing any inconvenience to my schedule. I'm crazy about this car and delighted with the people I came in contact with at BMW Northwest and their Collision Center. They have earned my highest recommendation. More
by DickGarrett
Employees Worked With
Larry Williams, Amanda Grengs, Chris Savenetti, Dave Quinn
June 01, 2024
Our experience was excellent. Kevin Lambert was great to work with for both our purchase and trade in. Our technical person was very knowledgeable about the system in the car and Kevin Lambert was great to work with for both our purchase and trade in. Our technical person was very knowledgeable about the system in the car and walked us through the process of customization. More
by cscarter689
Employees Worked With
Kevin Lambert
May 31, 2024
I had a great experience with Arthur. He was very good and professional. He was the best salesman I have ever had. Arthur made the car buying experience actually pleasurable n made the pr He was very good and professional. He was the best salesman I have ever had. Arthur made the car buying experience actually pleasurable n made the process go very fast. More
by LJ
Employees Worked With
Arthur Kim
May 31, 2024
Very timely. Received great clean loaner. Service was completed in record time and the car returned washed and ready to go. Received great clean loaner. Service was completed in record time and the car returned washed and ready to go. More
by Wizard
Employees Worked With
Brandon
May 27, 2024
Richard Knoll Service Advisor as always is a pleasure to work with. The Service Department as a team is courteous, efficient, and customer focused from start to finish. work with. The Service Department as a team is courteous, efficient, and customer focused from start to finish. More
by Jktrafton
Employees Worked With
Richard Knoll
May 26, 2024
They’re terrible and don’t care about their customers. They take your money and leave you hanging. Been waiting for a response from them for over 2 weeks now to handle something I’ve been waiting on for a They take your money and leave you hanging. Been waiting for a response from them for over 2 weeks now to handle something I’ve been waiting on for about 8 weeks. I was given a timeline and it’s exceeded that timeline and now they’re refusing to contact me regarding a refund I should’ve received already. Not to mention all of the issues they failed to properly handle over the course of 2 years. You could not pay me to do business here again. Just bought a new car and plan to get another and it will be BMW. Needless to say, I want my money back and I will continue to leave bad reviews until I get a call or some form of communication from someone at this lousy dealership. More
by Mekylejd
Employees Worked With
Christopher Crotch, Kenneth Ketchup, Ron Hansen, Gary Edinborough, Kevin Lambert, Mark Rauschert, Allen Deen, Susan Grissom, Bruce Lincicome, Jimmy Barber, Mackenzie Bitz
May 22, 2024
I received excellent service and Michael was professional and personable. This is our first BMW and we are impressed by the car and company culture. and personable. This is our first BMW and we are impressed by the car and company culture. More
by Jaiken0269
Employees Worked With
Michael Lawver
