BMW Northwest

It is a shame that the highest score I can give is a 5! It is a shame that the highest score I can give is a 5! Customer service (that's you Sandra!), quality of product, responsiveness, price, attitude It is a shame that the highest score I can give is a 5! Customer service (that's you Sandra!), quality of product, responsiveness, price, attitude, delivering promises, and adding value are all magnificant qualities of BMW Northwest! I smile everytime I get in my 335I. Thanks to all - and I will continue to support and recommend. More

Consistently a great experience; Accurately assesses situation and alternatives, meets commitments and if there are unforseen changes, keeps me informed. Very respectful and genuinely nice and caring fo situation and alternatives, meets commitments and if there are unforseen changes, keeps me informed. Very respectful and genuinely nice and caring folks! More

I have been bringing my 530 in for service ever since moving to Olympia in 2008. They've always taken very good care of mycar, treated me very well, and been accomodating of my busy schedule. This deal moving to Olympia in 2008. They've always taken very good care of mycar, treated me very well, and been accomodating of my busy schedule. This dealer has earned my loyalty and will buy my next cars here until I can afford a Ferrari Italia ;) More

I have been doing business with BMW Northwest for 25 years. They are friendly, reliable, and honest. I know I can rely on them to keep track of my car's needs so I don't have to. And I have learned I years. They are friendly, reliable, and honest. I know I can rely on them to keep track of my car's needs so I don't have to. And I have learned I can trust them to do only what is needed, not add things on as was my experience with other companies. They treat me with respect and never talk down to me. They also have a great waiting area that makes me feel as comfortable as if I were at home. More

The service I have received from BMW Northwest has been outstanding! They have always gone the extra mile in customer service and experience! I highly recommend them for service or sales!! outstanding! They have always gone the extra mile in customer service and experience! I highly recommend them for service or sales!! More

The overall experience was great. The staff are friendly and they treat me like they really care about me as well as my car. The waiting area is inviting and comfortable. I have been having my cars service and they treat me like they really care about me as well as my car. The waiting area is inviting and comfortable. I have been having my cars serviced here for twenty-five years, and I know they are honest and reliable about my car's needs. More

These guys know professionalism. I've been utilizing their service department since I purchased my BMW just about two years ago. Each time I walk in they greet me by name, I never have to wait to be see their service department since I purchased my BMW just about two years ago. Each time I walk in they greet me by name, I never have to wait to be seen and there's always a feeling that my issues are the most important to them. I should point out that I didn't buy my BMW from them but you'd never know that by the way I'm treated. They always complete any service work on time as promised and it's always clean when I get it back. This is my first BMW but it won't be my last and that is due in part to the top shelf treatment I've always received from these gents. I've owned a number of cars through the years but have never seen the attention to detail paid by the entire crew at BMW Northwest. More

This is my second vehcile that I have purchased and have had serviced at BMW NW.. I like the personal service and follow up from both the sales and service dept. I highly reccomend them. had serviced at BMW NW.. I like the personal service and follow up from both the sales and service dept. I highly reccomend them. More

Ordered a 3-series thru BMW Northwest, and it was a great experience! The entire team walked me through all the options as we put together the order. Then, Ron kept me updated with the progress as the car w experience! The entire team walked me through all the options as we put together the order. Then, Ron kept me updated with the progress as the car was built, shipped, and finally delivered to the Dealership. Susan was the pro at making sure the financing package was painless and correct. More

The BMW Northwest Service Team are simply the best. Fast, Friendly and on the mark. The Team treat me as if I'm the only Customer they have even when they are busy filling and working other service or Fast, Friendly and on the mark. The Team treat me as if I'm the only Customer they have even when they are busy filling and working other service orders. My service is usually done before their given complete time, vehicle is washed and clean looking great at the time of pick up. And they offer shuttle service to and from my work which is another great customer service. If you want your BMW done right, go to BMW Northwest. More