BMW Northwest

When you drive the ultimate driving machine, you want to make sure that you have the ultimate purchase experience, too. We found this at BMW Northwest. We are driving our third BMW so have had some experien make sure that you have the ultimate purchase experience, too. We found this at BMW Northwest. We are driving our third BMW so have had some experience at BMW NW. Our client advisor, Kevin Lambert, really knows his BMWs. He has saved us valuable time by being a good listener,asking questions,researching and coming up with a selection of vehicles that would make the perfect fit. He also makes sure that you are comfortable in your new BMW by making sure all the settings are set before you drive off the lot, including syncing your cell phone for you. We cannot park our new BMW (Vermilion Red)anywhere without people stopping us and telling us such things as, "You are driving my dream car." "What a beautiful car!" Thanks BMW NW for helping us to find the perfect fit and to make the process such a pleasure. Jay and Flora Jackson More

Very flexible with making time to fit my car in late in the day. Quick service. Attentive staff. Clean comfortable waiting area with refreshments. Surprised at better price for oil change than other co the day. Quick service. Attentive staff. Clean comfortable waiting area with refreshments. Surprised at better price for oil change than other competing dealers. Will definitely recommend to friends. More

I have always had a positive experiance with bmw northwest, the dealership is always clean and everyone is friendly. they seem to care that the client is happy. i have had a lot of experiance with northwest, the dealership is always clean and everyone is friendly. they seem to care that the client is happy. i have had a lot of experiance with service and sales and have never been disapointed. More

I have been a BMW customer for about 10 years. The reason I continue to own (lease) a BMW besides the quality and dependability it offers, is simply that I cannot imagine doing business at any othe reason I continue to own (lease) a BMW besides the quality and dependability it offers, is simply that I cannot imagine doing business at any other dealership. The BMW Dealerships make the whole process of buying(leasing) a car a positive experience -- and that continues long after the purchase is made. The client advisors and employees I have dealt with have all been professional, personable, and passionate. The Service Department is always cheerful, helpful, and professional as well -- that is very important to me, maybe because I am a woman! The closeness of this team was obvious when I visited and found out my client advisor had passed away the week before -- his family was actually in his space collecting his belongings -- I knew something was wrong but their professionalism remained. The Manager came right over to me and made me very comfortable -- it was all very genuine -but we got down to business and then freely were able to speak of "Dennis" --all with watery eyes. This must have been a difficult task for them -- introducing me to a new advisor and hoping I would adapt -- I did, and 6 weeks later drove off with my new car -- Dennis was watching. Thank you, Pamela Hetland More

I've been servicing my BMWs at BMW NW exclusively since 1989. The staff could not be more friendly, professional, respectful, sensitive, and value-driven. I know I've SAVED money over the years due to the 1989. The staff could not be more friendly, professional, respectful, sensitive, and value-driven. I know I've SAVED money over the years due to the expertise and efficiency of the staff, the state-of-the-art tools and the honesty in dealing with warranties. More

Outstanding service with friendly staff and a nice waiting area. Courtesy transportation was available but not needed by myself as the work was done promptly (despite my being a little late for my ap waiting area. Courtesy transportation was available but not needed by myself as the work was done promptly (despite my being a little late for my appointment). The car always looks better when I receive it after the service because they always give it a good cleaning as part of the service call. I appreciate that. Regards, Otto More

Dave Quinn who is a service advisor I was recommended by a colleague from work made the experience so outstanding I would buy my next BMW from him (if he is allowed to help me with my next purchase)! Before a colleague from work made the experience so outstanding I would buy my next BMW from him (if he is allowed to help me with my next purchase)! Before I talked to him it was difficult to schedule an appointment for my car during a time that worked around my work schedule. I was shocked when he made a point in accomodating my schedule and getting me in right away, too. Thanks! More

As always BMW Northwest exceeded my expectations. We have bought 4 BMW's from these guys and every one has been a fun experience. The cars are great but it is the follow-up service that keeps us coming back. bought 4 BMW's from these guys and every one has been a fun experience. The cars are great but it is the follow-up service that keeps us coming back. I use them for all our service needs, oil changes to new tires. If you have a quick (one hour or so) service need their showroom/waiting area is stocked with food, drink, TV, wi-fi and better than being at the office. We are looking forward to buying our next BMW from BMW Northwest. More

I live in Seattle. I became convinced that I simply could not afford the new X3 35i that my wife and I wanted. My experience with the local BMW dealer was frustrating and fruitless. My fallback was g could not afford the new X3 35i that my wife and I wanted. My experience with the local BMW dealer was frustrating and fruitless. My fallback was going to be a Jeep Grand Cherokee or similar vehicle. As a last ditch effort, I called BMW Northwest, in the Tacoma area. I asked for the Internet Manager, and spoke to Mark Rauschert. I told him I wanted a no-nonsense deal. He convinced me that the drive to his location would be worth the effort. We made a deal in less than half an hour. We traded two vehicles in on our X3 35i. The overall deal we got, with the trades, was $10,000 better than the best deal we were offered in Seattle. UNREAL. Well worth the 30 mile drive. More

Replaced items not needed to be replaced. Didn't fix problem entirely. Took it to another reputable service center that specializes in German cars. Did a quick diagnosis and fixed the problem. Very disa problem entirely. Took it to another reputable service center that specializes in German cars. Did a quick diagnosis and fixed the problem. Very disappointed in the BMW Dealer, not to mention the amount of money I spent there. :-( More