BMW Northwest

I wasn't happy with Seattle BMW after two car purchases (the service is great though), so I drove 35 mins down to Tacoma. I got a decent deal, plus the whole purchase process was super fast and efficient. (the service is great though), so I drove 35 mins down to Tacoma. I got a decent deal, plus the whole purchase process was super fast and efficient. The staff was also very friendly without being annoying. The snacks and beverages are a nice touch! More

We own three BMW's and recently moved to Gig Harbor, WA. My wife's X5 needed service. We were leaving town with an early flight and wanted to drop the vehicle off on the way to the airport. We were able to My wife's X5 needed service. We were leaving town with an early flight and wanted to drop the vehicle off on the way to the airport. We were able to get an appointment on short notice. Rich followed up and confirmed our requested service. We also decided to have the vehicle detailed while we were out of town. We dropped the car off on Friday and picked up on Monday. My wife was thrilled to see her nice clean SAV and I was glad it had been waxed, polished, etc. and was good to go at 7:00 a.m. when needed. Thanks for the great service! The Flynn's More

After shopping the Puget Sound BMW Dealers for my new BMW, BMW Northwest won my business. Very professional, friendly and responsive. I highly recommend BMW Northwest for your next car purchase! BMW, BMW Northwest won my business. Very professional, friendly and responsive. I highly recommend BMW Northwest for your next car purchase! More

I recently purchased a 2012 X5d from Northwest BMW and although I never bother to write reviews for companies I felt compelled to post my high regard for the buying experience. After a year long Internet although I never bother to write reviews for companies I felt compelled to post my high regard for the buying experience. After a year long Internet search for both the right car and the right dealership I settled on the X5 from Northwest and have not been disappointed with my decision. My dealings with Mark Rauschert have from the beginning been honest and straightforward and he saved us both a great deal of time and aggravation in the negotiation process by giving me the best price and right advice up front. His follow up after the sale has been exemplary and designed to foster long lasting relationships. As a result I am currently in the process of referring a client of mine to purchase his next vehicle from Northwest and Mark with complete confidence that he will be treated equally well. David nakanishi More

This is the first BMW that I have owned and this appointment in December was my second service appointment. My car is still on warranty so I have no information about pricing. My first service app appointment in December was my second service appointment. My car is still on warranty so I have no information about pricing. My first service appointment here was not good and I was reluctant to return. However, the location was so convenient, that I decided to try again. This appointment was great. My Service Advisor was Rich Knoll and he answered every question I had plus provided additional information. I have found it difficult to understand how to operate some features on the car and the manuals are not that clear, in my opinion. Rich went over what service was done, what was required in the future and went out to my car with me to show me how to understand the computer system in the car. Most important, he did not make me feel like an idiot. More

Our new X3 was the fourth BMW purchased from BMWNW, all have been great experiences. Ron Hanson sold two of those cars, so naturally we went back to him. Ron is like family to us, smart, caring and very have been great experiences. Ron Hanson sold two of those cars, so naturally we went back to him. Ron is like family to us, smart, caring and very knowledgable about the cars he sells. He's also a fun guy, good follow up and tried his best to teach me how to us the iDrive. I still have a problem trying to find how to input a location in the navigation. Would I recommend BMWNW to my friends, YES! More

We are extremely happy with our overall experience with BMW Northwest. We have purchased two new vehicles from them so far and plan to continue to deal with them in the future. They are friendly, polite, i BMW Northwest. We have purchased two new vehicles from them so far and plan to continue to deal with them in the future. They are friendly, polite, informative, and care about meeting all of our auto needs.We had a bad experience dealing with another BMW dealership on the Eastside and drive all the way from South Everett to deal with BMW Northwest of Fife. The drive is long but worth every mile to deal with them. We have and will continue to refer others to this dealership. Thank you BMW Northwest for making us very happpy customer's... You're the best!!! More

Ron Hanson and Jay Senon are awesome employees for BMW Northwest. If you are looking a new car, ask for Ron Hanson or if you need service, ask for Jay Senon. They handle me with kid gloves each time I'm a Northwest. If you are looking a new car, ask for Ron Hanson or if you need service, ask for Jay Senon. They handle me with kid gloves each time I'm at the dealership. They make BMW the best dealership in the Northwest. My husband and I both purchased our BMWs from there and recommend the dealership to others. More

This is the 2nd car I have bought at BMW Northwest, Susan in finance is great handled all my transaction paperwork, and JamesLee handled the sale from start to finish professionally and followed up with answ in finance is great handled all my transaction paperwork, and JamesLee handled the sale from start to finish professionally and followed up with answers to all my questions about the car. I looked at the other BMW dealerships in the area and BMW Northwest was the only one that had the car I wanted in stock or being delivered within a week (both times) The others did not. I would recommend the dealership to anyone looking for a BMW Mike Seattle area More

Shawn is an amazing salesperson. He has tremendous passion for the BMW product. I would imagine shoppers for performance cars are already a motivated group - but I was even more excited about the pro passion for the BMW product. I would imagine shoppers for performance cars are already a motivated group - but I was even more excited about the product, the maintentance plans, and the dealership AFTER speaking with Shawn. I shopped all over Washington and Oregon. Truthfully, shopping so many dealerships made me appreciate Shawn and BMW Northwest even more! More