BMW Northwest

This is the first BMW that I have owned and this appointment in December was my second service appointment. My car is still on warranty so I have no information about pricing. My first service app appointment in December was my second service appointment. My car is still on warranty so I have no information about pricing. My first service appointment here was not good and I was reluctant to return. However, the location was so convenient, that I decided to try again. This appointment was great. My Service Advisor was Rich Knoll and he answered every question I had plus provided additional information. I have found it difficult to understand how to operate some features on the car and the manuals are not that clear, in my opinion. Rich went over what service was done, what was required in the future and went out to my car with me to show me how to understand the computer system in the car. Most important, he did not make me feel like an idiot. More

Our new X3 was the fourth BMW purchased from BMWNW, all have been great experiences. Ron Hanson sold two of those cars, so naturally we went back to him. Ron is like family to us, smart, caring and very have been great experiences. Ron Hanson sold two of those cars, so naturally we went back to him. Ron is like family to us, smart, caring and very knowledgable about the cars he sells. He's also a fun guy, good follow up and tried his best to teach me how to us the iDrive. I still have a problem trying to find how to input a location in the navigation. Would I recommend BMWNW to my friends, YES! More

We are extremely happy with our overall experience with BMW Northwest. We have purchased two new vehicles from them so far and plan to continue to deal with them in the future. They are friendly, polite, i BMW Northwest. We have purchased two new vehicles from them so far and plan to continue to deal with them in the future. They are friendly, polite, informative, and care about meeting all of our auto needs.We had a bad experience dealing with another BMW dealership on the Eastside and drive all the way from South Everett to deal with BMW Northwest of Fife. The drive is long but worth every mile to deal with them. We have and will continue to refer others to this dealership. Thank you BMW Northwest for making us very happpy customer's... You're the best!!! More

Ron Hanson and Jay Senon are awesome employees for BMW Northwest. If you are looking a new car, ask for Ron Hanson or if you need service, ask for Jay Senon. They handle me with kid gloves each time I'm a Northwest. If you are looking a new car, ask for Ron Hanson or if you need service, ask for Jay Senon. They handle me with kid gloves each time I'm at the dealership. They make BMW the best dealership in the Northwest. My husband and I both purchased our BMWs from there and recommend the dealership to others. More

Shawn is an amazing salesperson. He has tremendous passion for the BMW product. I would imagine shoppers for performance cars are already a motivated group - but I was even more excited about the pro passion for the BMW product. I would imagine shoppers for performance cars are already a motivated group - but I was even more excited about the product, the maintentance plans, and the dealership AFTER speaking with Shawn. I shopped all over Washington and Oregon. Truthfully, shopping so many dealerships made me appreciate Shawn and BMW Northwest even more! More

This is the 2nd car I have bought at BMW Northwest, Susan in finance is great handled all my transaction paperwork, and JamesLee handled the sale from start to finish professionally and followed up with answ in finance is great handled all my transaction paperwork, and JamesLee handled the sale from start to finish professionally and followed up with answers to all my questions about the car. I looked at the other BMW dealerships in the area and BMW Northwest was the only one that had the car I wanted in stock or being delivered within a week (both times) The others did not. I would recommend the dealership to anyone looking for a BMW Mike Seattle area More

Ron helps you buy a car meeting your individual specifications at a fair price. He is thorough, attentive, and responsive. Their offer for my used car was within the expected range for dealer pur specifications at a fair price. He is thorough, attentive, and responsive. Their offer for my used car was within the expected range for dealer purchases. More

Absolutely phenomenal service! Courteous and profession from the start. I originally contacted Mark while serving overseas and he made everything simple and straightforward from the start. I told him what from the start. I originally contacted Mark while serving overseas and he made everything simple and straightforward from the start. I told him what I wanted in my vehicle and he promptly replied with multiple options for me to choose from. Susan also helped and assisted me in choosing the right maintenance package for me. Overall great experience! More

Our entire experience with BMW Northwest was outstandingly rewarding. From the beginning the BMW was at the top of our list, as we had owned a BMW Bavaria in the early 1970s. Upon our arrival outstandingly rewarding. From the beginning the BMW was at the top of our list, as we had owned a BMW Bavaria in the early 1970s. Upon our arrival Bruce Lincicome greeted us, answered our questions, and gave us a test drive in a 328xi, since we believed an all wheel drive vehicle is essential (we live in Northwest Montana in a rural mountain location. However, we felt we owed it to ourselves before making our final decision to drive other similar cars just in case another make was clearly better than the BMW. We looked at four other European and Japanese brands, but for us the BMW ended up confirmed as the absolute best choice. At no time during this process did Bruce, or anyone else at BMW NW attempt to discourage us from making comparisons. After making the decision, Bruce helped us order our BMW just as we wanted from Germany. It was exciting to log onto the BMW website and track our car as it went through the assembly process, was put onto a ship, arrived at the California port, and ultimately was delivered to Tacoma. The delivery process was delightful as Bruce explained the various features (they are very many) and got us on the road. All in all, our experience with BMW Northwest was the most satisfying in the 50 years of purchasing new cars. More

The BMW Northwest crew is fantastic in helping me set up appointments, confirming appointments, and even following up after service to my vehicle. I usually just wait at the store while my vehicle is being appointments, confirming appointments, and even following up after service to my vehicle. I usually just wait at the store while my vehicle is being serviced: nice lounge with drinks and snacks but the best part for me is that I can continue to work via remote access because of the free wifi service. The staff are so gracious enough to let me use one of the desks to set up my laptop. After servicing, my car also looks great from the wash and cleaning. Thank you BMW Northwest! More