BMW Northwest

BMW Northwest performed an exceptional job servicing my 2011 Z4. They got me in on the date I requested which was greatly helpful. Because I had to leave my car, they provided a courtesy drop off back to m 2011 Z4. They got me in on the date I requested which was greatly helpful. Because I had to leave my car, they provided a courtesy drop off back to my home, so I can jump in my other BMW. The service rep I dealt with, Keith, was exceptional. He's extremely courteous and friendly and kept me informed of every detail with my car. They even cleaned my car for me...man did they do an excellent job servicing my car and making her look clean and sexy! I had a great experience at this dealership and would highly recommend them to anyone who needs their Beamer maintained!! More

Incredible service! Friendly reps. Strongly recommend this dealership. David offered me and my daughter a courtesy vehicle to go get some breakfast while my vehicle was getting serviced. this dealership. David offered me and my daughter a courtesy vehicle to go get some breakfast while my vehicle was getting serviced. More

This is our third purchase from BMW Northwest. Kevin was our sales representative for the two most recent. Simply stated, the sales experience was exceptional - fitting what one expects from a dealership re our sales representative for the two most recent. Simply stated, the sales experience was exceptional - fitting what one expects from a dealership representing a premium brand automobile. Service is likewise superior. More

I went into the Fife BMW dealership where I bought my new car to get my oil changed for the first time. Oscar was the associate who greeted me and took care of me. He was fast and friendly. I told him that t car to get my oil changed for the first time. Oscar was the associate who greeted me and took care of me. He was fast and friendly. I told him that this was my first time in the service department and he explained everything to me as we went along. When my car was ready faster than promised he walked me out to my car and opened my door for me. I have always dreaded getting the service done on my previous car but not any more. The free snacks and coffee with cozy chairs and tv made it really easy to enjoy. The fee car wash and vaccuum was nice also. I will be back for sure! More

Whenever I have wanted service I get immediate attention with always an appointment in a timely manner. I always feel that I'm listened to and every attempt is made to address all of my concerns. Jay is alw with always an appointment in a timely manner. I always feel that I'm listened to and every attempt is made to address all of my concerns. Jay is always courteous and thoroughin making sure all the needed issues are addressed.I am a very happy BMW owner knowing that all my service needs will be cared for. More

Incredible service, very client oriented. Living over an hour away from the dealership they made it very painless experience. I was in and out of the dealership in about 15 minutes with a great loaner car. hour away from the dealership they made it very painless experience. I was in and out of the dealership in about 15 minutes with a great loaner car. I had email and phone call reminders about the appointment then the same with information about the service they were doing on the car. Oscar in the service department was wonderful and very accomadating with my schedule. Being the manager of a large real estate brokerage which focuses on client relationships I value it when I see in in another industry, especially the car industry. More

Every visit to BMW Northwest I am treated as though I am the only BMW Owner in the shop. Not only did they go over what servicing was coming up, I received helpful information regarding purchasing the Nav the only BMW Owner in the shop. Not only did they go over what servicing was coming up, I received helpful information regarding purchasing the Nav update for my BMW. The Service Rep highly suggested I save my money on a purchase that was necessary for my BMW. I purchased my BMW while in Germany and never thought I would find another BMW Dealer that could beat the customer service I received, until I went to BMW Northwest. I am going to miss my visits to BMW Northwest when I move to the DC this spring. More

Our salesperson, Sandra, was friendly, knowledgable and made our buying experience a pleasure. She listened to what we wanted in a car and actually "upsold" us from a 528 to a 535 because the 535 was real made our buying experience a pleasure. She listened to what we wanted in a car and actually "upsold" us from a 528 to a 535 because the 535 was really the car for us. We have done business with BMW Northwest in the past and have been very happy, especially with the service provided by John Noyse, Service Manager. John goes beyond the norm to provide exemplary customer service. He is one of the reasons we chose to do business with this dealership again. More

I have dealt with BMW Northwest for going on 10 years, and the experience and customer service are great. From the initial purchase, to every detail in the service department this dealer provides top not and the experience and customer service are great. From the initial purchase, to every detail in the service department this dealer provides top notch service. I have recommended friends to the dealership as well and the feedback is the same. Ron Hansen is a stand out for the customer service he provides, from the beginning of the sale all the way through the follow up. More

Just moved to the area from Hawaii. A breath of fresh air. Courteous friendly service. Very knowledgeable service advisor. Jay took the time to explain issues and preventative measures irt my automobiles air. Courteous friendly service. Very knowledgeable service advisor. Jay took the time to explain issues and preventative measures irt my automobiles electrical system. Entering into the dealership was a great experience. They didn't wait for you to approach, they offered assistance expeditiously and with courtesy. I appreciated their fervor and desire to help. More