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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.7
807 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 807 reviews

October 18, 2024

BMW NW performed the annual inspection, oil service maintenance, an exterior detailing including wax sealant, plus repaired a slightly damaged wheel - done on time and at the promised costs. Very plea More

by terryalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
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Oct 18, 2024 -

BMW Northwest responded

Thank you for sharing your positive experience with BMW Northwest! We're delighted to hear that our team met your expectations and delivered on time. We appreciate the support and look forward to serving you again in the future!

October 18, 2024

Wonderful service from Rich. The work done on the car was very good.. car was very well cleaned. More

by dcarnell
Recommend Dealer
Yes
Employees Worked With
Rich
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Oct 21, 2024 -

BMW Northwest responded

We are glad to hear that Rich and the BMW Northwest team provided excellent service. Thanks for working with us!

October 17, 2024

Fast, friendly service. No pressure to purchase service parts until you’re ready. Would recommend. More

by angiejgaletti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage, service advisor.
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Oct 17, 2024 -

BMW Northwest responded

This review is music to our ears, Angie! Thank you for choosing BMW Northwest and for sharing your experience. Drive safely!

October 12, 2024

Each time I go to the BMW Northwest service dept my experience is better and more personal. More

by palindsaypatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon -Service depart. & Titian’s Castilleja & Austin Skefo-Deocampo Geniuses
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Oct 15, 2024 -

BMW Northwest responded

Patty, thank you for leaving BMW Northwest your positive feedback!

October 11, 2024

Great service, great communication and car is running like a ⏰️ clock. Thank you Austin. Always great service More

by jinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
Report | Print
Oct 15, 2024 -

BMW Northwest responded

We're delighted to hear that Austin and the BMW Northwest team provided you with excellent service and communication. Enjoy your smooth-running car, and thank you for sharing your experience!

October 08, 2024

Good service. Very attentive. Explained what was going on and provided a video to explain. More

by Bigsky2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 08, 2024 -

BMW Northwest responded

Thank you for your confidence in BMW Northwest, and for your business. We are grateful to have you as a customer!

October 07, 2024

Austin is always on top of things if he doesn’t have an answer he will go get it. More

by 76vine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Oct 08, 2024 -

BMW Northwest responded

We are glad to hear that Austin has always provided top-notch advice! Thanks for trusting BMW Northwest with your automotive needs.

September 26, 2024

They did the service per plan and there were no issues. Service rep did excellent job discussing car conditions More

by wrbenshoof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kelly
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Sep 26, 2024 -

BMW Northwest responded

We're glad to hear that our service team at BMW Northwest met your expectations and provided excellent communication. Thanks for the positive feedback!

September 22, 2024

Every employee is very courteous and welcoming. Rich always explains each step in the service of my vehicle and the costs so there is no uncertainty. More

by Suzee792
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
Report | Print
Sep 23, 2024 -

BMW Northwest responded

Thank you for sharing your positive experience, Suzee! We're glad to hear that Rich and the team at BMW Northwest provided clear communication and excellent service. We appreciate your support!

September 14, 2024

Excellent customer service by my Advisor Austin. The best dealership in town/city. Thank you! More

by jhona6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Sep 16, 2024 -

BMW Northwest responded

Thanks for choosing BMW Northwest! We are glad that Austin delivered excellent service.

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