BMW Northwest

Incredible service, very client oriented. Living over an hour away from the dealership they made it very painless experience. I was in and out of the dealership in about 15 minutes with a great loaner car. hour away from the dealership they made it very painless experience. I was in and out of the dealership in about 15 minutes with a great loaner car. I had email and phone call reminders about the appointment then the same with information about the service they were doing on the car. Oscar in the service department was wonderful and very accomadating with my schedule. Being the manager of a large real estate brokerage which focuses on client relationships I value it when I see in in another industry, especially the car industry. More

Every visit to BMW Northwest I am treated as though I am the only BMW Owner in the shop. Not only did they go over what servicing was coming up, I received helpful information regarding purchasing the Nav the only BMW Owner in the shop. Not only did they go over what servicing was coming up, I received helpful information regarding purchasing the Nav update for my BMW. The Service Rep highly suggested I save my money on a purchase that was necessary for my BMW. I purchased my BMW while in Germany and never thought I would find another BMW Dealer that could beat the customer service I received, until I went to BMW Northwest. I am going to miss my visits to BMW Northwest when I move to the DC this spring. More

Our salesperson, Sandra, was friendly, knowledgable and made our buying experience a pleasure. She listened to what we wanted in a car and actually "upsold" us from a 528 to a 535 because the 535 was real made our buying experience a pleasure. She listened to what we wanted in a car and actually "upsold" us from a 528 to a 535 because the 535 was really the car for us. We have done business with BMW Northwest in the past and have been very happy, especially with the service provided by John Noyse, Service Manager. John goes beyond the norm to provide exemplary customer service. He is one of the reasons we chose to do business with this dealership again. More

I have dealt with BMW Northwest for going on 10 years, and the experience and customer service are great. From the initial purchase, to every detail in the service department this dealer provides top not and the experience and customer service are great. From the initial purchase, to every detail in the service department this dealer provides top notch service. I have recommended friends to the dealership as well and the feedback is the same. Ron Hansen is a stand out for the customer service he provides, from the beginning of the sale all the way through the follow up. More

Just moved to the area from Hawaii. A breath of fresh air. Courteous friendly service. Very knowledgeable service advisor. Jay took the time to explain issues and preventative measures irt my automobiles air. Courteous friendly service. Very knowledgeable service advisor. Jay took the time to explain issues and preventative measures irt my automobiles electrical system. Entering into the dealership was a great experience. They didn't wait for you to approach, they offered assistance expeditiously and with courtesy. I appreciated their fervor and desire to help. More

We have used this dealership for many years (20yrs) and have had three BMW's in that period. We started with a 530i and stepped up to a 540i and this summer a 550i. We have enjoyed every car we've owned have had three BMW's in that period. We started with a 530i and stepped up to a 540i and this summer a 550i. We have enjoyed every car we've owned and have appreciated the service provided by BMW Fife. They have gone out of their way to make our visits convenient and always update me by phone as to how the service is going. Our new 550i is a phenomenal vehicle and with the sport and performance packages just a thrill to drive. I always enjoy the folks at BMW Fife as there is always a friendly banter going on while serious work is being accomplished. More

Best vehicle and best buying experience I have ever had. The car that I wanted happened to be a manager's special at a fair price, so there was no haggling. Ron Hansen was attentive but not pushy and extre The car that I wanted happened to be a manager's special at a fair price, so there was no haggling. Ron Hansen was attentive but not pushy and extremely knowledgeable. More

I've been a loyal BMW Northwest of Fife client for years. Wanting to upgrade my BMW, my husband & I decided to go to the dealership to take a look around. We were warmly greeted by Client Advisers James Wanting to upgrade my BMW, my husband & I decided to go to the dealership to take a look around. We were warmly greeted by Client Advisers James Lee and Harvey Weybrew. We test drove several cars and I found my match!! James and Harvey were such a pleasure to do business with. They were knowledgeable and courteous and answered all my questions in a straightforward, professional manner without the often seen "pushy" or condensending approach. All the staff at BMW Northwest were a pleasure to deal with, and as a result of this buying experience, I will continue to be a loyal customer of this dealership. More

We own two BMW's and had the opportunity to experience the customer serivice and professionalism that was represented by two other BMW dealerships in Alaska and Spokane. BMW Northwest Fife is superior to the customer serivice and professionalism that was represented by two other BMW dealerships in Alaska and Spokane. BMW Northwest Fife is superior to the other two dealerships, in customer service and professionalism. The waiting room is very comfortable and promotes a first class experience. The employees of the service department work very hard to meet the needs of the customer. We were very satisfied with the sales staff as well and will continue to do business with BMW at the Fife location. More

We had visited two other BMW dealerships (Bellevue and Seattle) and did not have a great experience. At BMW Northwest we were treated really well and we found the car that we wanted. Kevin did a great job Seattle) and did not have a great experience. At BMW Northwest we were treated really well and we found the car that we wanted. Kevin did a great job with everything right from the test drive to finalizing the deal. It was a breeze! Thanks Kevin! More