BMW Northwest

This dealership will work hard to keep the customer happy. I highly reccomend that you use them. Gary is one of the best and will always help you through anything that you may need while going to this happy. I highly reccomend that you use them. Gary is one of the best and will always help you through anything that you may need while going to this dealership. More

I was looking for a very specific vehicle....a low mileage e46 coupe with manual transmission. I found that exact well optioned vehicle on BMW Northwest's lot. There was one small issue - I live in mileage e46 coupe with manual transmission. I found that exact well optioned vehicle on BMW Northwest's lot. There was one small issue - I live in New Jersey. Mark Rauschert, answered all my questions regarding how out of state sales and shipping are handled. Price negotiation was painless and the selling price was fair. Susan Grissom had me financed within the day and followed up with a personal phone call. After overnighting paperwork in both directions which needed signature my new car was prepped and ready to be shipped east. My particular sale was complicated than most but the BMW Northwest staff I worked with handled the entire transaction promptly and efficiently. It was a great experience! More

I recently bought a new 2011 328i from this dealership. Mark was very professional, very friendly, and he was able to negotiate a price for the purchase and my trade-in that left me very satisfied. Who kn Mark was very professional, very friendly, and he was able to negotiate a price for the purchase and my trade-in that left me very satisfied. Who knew buying a car could be this pleasant??? Highly recommended. More

My first purchase of a BMW was in 2003 from BMW Northwest - I purchased a 530i and both my wife and I loved this car - I traded the BMW in on a 2010 Jeep Commander - While the Jeep Commander was a good vehic - I purchased a 530i and both my wife and I loved this car - I traded the BMW in on a 2010 Jeep Commander - While the Jeep Commander was a good vehicle it was not a BMW. Without actually expecting to purchase a new car my wife and I decided to visit BMW Northwest. We were greeted at the door by a professional staff member and invited into the show room floor. We were then introduced to James Lee. We told James we were just looking . . . he did not pressure us into a sale and was professional in every sense of the word. I had a couple of questions about a 2012, 535i. Three hours later I drove my new 535i home (It is a super vehicle). I was impressed by James Lee's product knowledge, professionalism and pleasing personality. From the Staff Member greeting us at the door to the final contract signing we we treated like royalty. Over the last 50 years of purchasing cars and trucks, BMW Northwest has been by far my best experience. Thanks to BMW Northwest and James Lee I am back in the BMW family. More

Rich Knoll is knowleageable, responsive and a pleasant person to deal with. He is very attentive to our concerns and takes the time to explain in great detail (language we can understand)the work that wa person to deal with. He is very attentive to our concerns and takes the time to explain in great detail (language we can understand)the work that was done to our vehicle. He keeps us informed in a timely manner if there will be unexpected delay on the completion of the work to be done as well as other necessary repairs. He is very friendly, courteous and a good listener. Always sends us home with a smile. Jay Zenon is very supportive when Rich is not around for us. He is courteous and responsive to our concerns. Jay sends follow up emails to remind us of our appointment. He always acknowledge us when we come to the dealership. Rich and Jay are two great knowleageable advisors to work with. Our Thanks to both and the mechanics for their excellent service. More

I had an awesome experience purchasing my vehicle from this dealership. Then a light came on, and who would ever guess you would have an even better experience in the service department! When my car was d this dealership. Then a light came on, and who would ever guess you would have an even better experience in the service department! When my car was done being serviced, I went to pick it up! Right when I walked in the gentleman addressed me by name! Great experience!!!! More

The people that work here are great. Not only do they follow up with you they listen to your needs and do whatever they can to assist you. I have had such a great experience with the sales and service de follow up with you they listen to your needs and do whatever they can to assist you. I have had such a great experience with the sales and service department. When I buy my next BMW, I wouldn't go any where else. More

BMW Northwest and, specifically, Sandra DeWan were a pleasure to work with during the purchase of our new 328i x-Drive. We have purchased many vehicles but this was by far the most enjoyable. We spent pleasure to work with during the purchase of our new 328i x-Drive. We have purchased many vehicles but this was by far the most enjoyable. We spent a great deal of time with Sandra going over the vehicle and it's options. Sandra made us feel as if we are her number one priority. We highly recommend BMW Northwest and Sandra DeWan to anyone looking to purchase a BMW. We will definitely be back to buy our X3. More

Outstanding service. Got me in on Saturday and did everything I needed for my 135i. And more than met expectations. Peace of mind knowing you have a great running reliable automobile! everything I needed for my 135i. And more than met expectations. Peace of mind knowing you have a great running reliable automobile! More

I had an excellent experience with this dealership. I ordered my new 2012 BMW X3. It arrived much earlier than expected and exactly as I ordered it. This was the first car I have ordered and my very fi ordered my new 2012 BMW X3. It arrived much earlier than expected and exactly as I ordered it. This was the first car I have ordered and my very first BMW. I have purchased 16 cars throughout my life from various dealers across the country and I found BMW Northwest to be the easiest and hassle free dealer I have ever experienced. It truly was the best car purchase I have ever experienced! Michael Ackerman Lacey, Washington More