BMW Northwest
Fife, WA
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Great dealership. Just bought my second car there. Mark has answered all my questions and done everything he can do to be helpful with my purchase. Susan is intelligent and personable as she is beautiful. has answered all my questions and done everything he can do to be helpful with my purchase. Susan is intelligent and personable as she is beautiful. More
These BMW Professionals are the best when it comes to Service & Sales. Friendly, Competitive, Courteous and Quality are words that come to mind. The right answers and no surprises. My kind of BMW Auto Se Service & Sales. Friendly, Competitive, Courteous and Quality are words that come to mind. The right answers and no surprises. My kind of BMW Auto Service Center. More
This was the fourth BMW that my wife and I purchase from BMW Northwest. I contacted the dealership online on Sunday and Mark Rauschert quickly sent a reply on his day off. I met with Mark the next day aft BMW Northwest. I contacted the dealership online on Sunday and Mark Rauschert quickly sent a reply on his day off. I met with Mark the next day after work and drove off with a Certified Pre-Owned Z4 that evening. The entire experience was painless and the Z4 is amazing. Mark followed up on the sale to ensure that all was well, as did others at BMW. I highly recommend BMW Northwest for those who want excellent customer service, superb inventory and overall experience that makes you feel special! More
I recently brought my 2011 X3 in for a detailing. Without prompting, it was pointed out to me that there was a minor recall that had not yet been released regarding a switch inside one of the doors. Without prompting, it was pointed out to me that there was a minor recall that had not yet been released regarding a switch inside one of the doors. I was provided a loaner car, and returned the next day to pick up my sparkling, looking-like-new vehicle. The minor part replacement had also been done. I have purchased many cars in my 65 years, and this is my third BMW. I have never been treated as well by the service department staff at any other dealership. They really go out of their way to make you aware that they genuinely value your business as well as their relationship with each of their customers. More
I recently bought a 2009 535i xdrive from this dealership. Mark was very professional, very friendly, and he was able to negotiate a price for the purchase and my trade-in that left me very satisf dealership. Mark was very professional, very friendly, and he was able to negotiate a price for the purchase and my trade-in that left me very satisfied. I found BMW Northwest to be the easiest and hassle free dealer I have ever experienced. It truly was the best car purchase I have ever experienced! More
Automobiles require periodic maintenance. Compared to other makes and models owned, the service received through BMW Northwest is heads above others. Scheduling for service has never been problematic, other makes and models owned, the service received through BMW Northwest is heads above others. Scheduling for service has never been problematic, and a loaner vehicle has been available when required. BMW Northwest is as solid and reliable as the automobiles they sell and service. More
Jay and his team made my routine service visit a pleasure. Jay kept me informed about every detail of my 30,000 mile inspection and arranged for me to have a loaner car for the day. There is nothin pleasure. Jay kept me informed about every detail of my 30,000 mile inspection and arranged for me to have a loaner car for the day. There is nothing better than a friendly, honest service advisor! More
We purchased our Certified Preowned S-Drive 3.5 Z-4 from Kevin Lambert approximately one month ago. This is the 6th BMW we have purchased, the first from BMW Northwest and Kevin. The experience was wonder Kevin Lambert approximately one month ago. This is the 6th BMW we have purchased, the first from BMW Northwest and Kevin. The experience was wonderful, from the first test-drive to the day of purchase. We were made to feel like family, all of our questions were answered completely and honestly, and we feel that we have a friendship as well as a business relationship. Our initial service experience (installation of a rock-chip shield) was just as enjoyable--check-in fast and efficient, including provision of the loan-car for the day. We were very satisfied with the work. My wife and I feel good about our decision to work with BMW Northwest and will recommend the dealership and Kevin Lambert to anyone contemplating purchase of a BMW. Thank you for the opportunity to write this review. Bill and Heather Cohen More
Its was the best customer service. They did everything to service my car in a timely manner. Also, they provided me with a vehical until my car was done3!!!! Thanks BMW! service my car in a timely manner. Also, they provided me with a vehical until my car was done3!!!! Thanks BMW! More
I love BMW Northwest, they are always very accomodating and welcoming, the service is outstanding. The waiting area is so comfortable it makes the time fly. and welcoming, the service is outstanding. The waiting area is so comfortable it makes the time fly. More