BMW Northwest

We had an awesome experience with BMW Northwest. From our salesman Young to our delivery specialist Donna, it was a smooth and painless experience. I would highly recommend them to anyone I know. Additionall salesman Young to our delivery specialist Donna, it was a smooth and painless experience. I would highly recommend them to anyone I know. Additionally, we are extremely impressed with the quality of our X6 and plan on doing business here in the future! More

This is the best dealership I ever visited. Bruce is very helpful in providing detailed information. When ever I contact sales team is very attentive. helpful in providing detailed information. When ever I contact sales team is very attentive. More

This is the best car purchase experience I've ever had in my lifetime after buying 8 vehicles, bar none! Ron Hansen is the kind of salesperson who doesn't do pressure sales like most car sales people had in my lifetime after buying 8 vehicles, bar none! Ron Hansen is the kind of salesperson who doesn't do pressure sales like most car sales people do. He is very friendly, responsive to calls/emails, great follow up, and just goes at your pace. He took the time to explain to me the features of the car, its controls, and all the advanced settings very extensively! I think he spent 1 1/2 hours or so just to do that. When you get to the Finance Dept to sign papers, all of the 8 dealerships I had gone to purchase a vehicle, pressured me to do upgrades. That was not the case with BMW Northwest. This is not to say that upgrades were not presented. I would definitely recommend this dealership to anyone. Just see Ron and you'll fully understand what I'm talking about here. There aren't enough characters to describe this experience! Great job Ron and keep up the good work. I'm fully confident that people will keep coming to you with the way you sell your cars. More

Buying a BMW...it is a experience and BMW Northwest made it the most enjoyable purchase i have ever had buying a new vehicle. I have purchased 7 new card in my lifetime and this was the best. it the most enjoyable purchase i have ever had buying a new vehicle. I have purchased 7 new card in my lifetime and this was the best. More

Superb customer service! I've only had to visit a this dealership twice in the last year for service yet Keith knew exactly who I was. Scheduling my service request was a breeze and they were very a this dealership twice in the last year for service yet Keith knew exactly who I was. Scheduling my service request was a breeze and they were very accommodating to my schedule. They outfitted me with a loaner car and taking the time to make sure I had all of my stuff and was ready to get on my way. They provided the service you expect but rarely see these days. More

I contacted Craig Williams at the dealership to talk about possibly leasing a vehicle (X1). Upon actually seeing one in person I knew it was not for me so I went back to the drawing board. Craig discu about possibly leasing a vehicle (X1). Upon actually seeing one in person I knew it was not for me so I went back to the drawing board. Craig discussed other leasing options with me keeping in mind a few requirements I provided him with regard to monthly payments, trade-in for my vehicle and terms. Also specific vehicle requirements (ex AWD). I live in Bremerton so much of our conversations and dealings after my initial visit were done over the phone. Craig was extremely responsive and listened to my needs so our phone calls were very productive. At no time did i feel like he was ignoring me since I was not on the lot. After seeing a 2012 335I xdrive on BMW NW website I wondered if I could negotiate a price that would be attractive enough for me to purchase instead of lease. Since it was a 2012 bought in 2013 Craig was able to negotiate a very attractive offer for me. I drove to the dealership that afternoon and that evening i had the keys to my new car! The negotiation and purchase was very easy and stress free for me. Sean in the Finance area also helped to make my experience pleasant. I will definitely recommend the BMW Northwest dealership and the people I worked with for the purchase of my new BMW! More

Kevin Lambert is an outstanding sales person. He actually listened to my needs and searched to find the right car rather just try to make a sale. I would recommend him in the future. actually listened to my needs and searched to find the right car rather just try to make a sale. I would recommend him in the future. More

My wife and I went to this dealership to look at used BMW's, looking spefically for a used 335i convertible. This was the first dealership we visited. All our previous searches had been online throughout BMW's, looking spefically for a used 335i convertible. This was the first dealership we visited. All our previous searches had been online throughout the country. As it turned out, they didn't have any used cars of the type for which we were searching. In talking with the salesman, Young Pak, he turned our attention to new vehicles of that type, which they did have. Furthermore, he explained to us the various options for owning one - purchase, lease, etc.. He was cordial, informative, helpful and low-key. Consequently, we left that day with a brand new, 2013 BMW 335i convertible. During the course of completing the agreement we dealt with a number of other people at the dealership. They too were very cordial and helpful. All in all, we had a great experience with BMW Northwest and would highly recommend them if you are looking for a BMW. More

Over the years I have bought four cars from BMW Northwest (new and used) and have faithfully used their service department to keep my cars in excellent condition. Without exception, I have been treated as a (new and used) and have faithfully used their service department to keep my cars in excellent condition. Without exception, I have been treated as a valued customer by both the sales and service staff, and my cars have been maintained in top notch condition. The staff is knowledgable, respectful, and friendly, the service technicians are thorough and professional, and the facility is always clean and welcoming. I have recommended BMW Northwest to others and will continue to do so. More

Wow!! By far the BEST car buying experience EveR! Ron made you feel comfortable right off the bat and was truly there to listen to your needs and wants. I got to sell my previous X5 ( in which they did f made you feel comfortable right off the bat and was truly there to listen to your needs and wants. I got to sell my previous X5 ( in which they did for me... with a small fee)and customize my NEW 2013 X5d. I'm absolutely astonished with the communication throughout the whole waiting period in keeping me up to date and answering my eagerly emails to see where my new baby was at and when it was going to arrive at the dealership. Ron was not your typical salesman by NO means.. He truly is kind, caring and makes sure you know EVERY little detail about your car before you leave him and the lot. He even presented me with a little award to congratulate on my new purchase. I highly recommend Ron Hansen from Fife BMW. More