BMW Northwest

Sincerity I had previously shopped around for a good deal on a gently used car. There is a huge difference in the quality of service with their so called compe I had previously shopped around for a good deal on a gently used car. There is a huge difference in the quality of service with their so called competitors. I highly recommend BMW NW. More

Terrific customer service from start to finish! NW BMW's customer service is outstanding! Great emphasis was placed on balancing my desires while perusing all affordable options. The X5 is a superb NW BMW's customer service is outstanding! Great emphasis was placed on balancing my desires while perusing all affordable options. The X5 is a superb vehicle, and every detail of the vehicle was thoroughly explained! Thank you for making this a wonderful experience from start to finish. More

Excellent service Everyone at BMW Northwest are friendly and always make you feel welcome weather you are there to purchase or just to look around at the cars. The sale Everyone at BMW Northwest are friendly and always make you feel welcome weather you are there to purchase or just to look around at the cars. The sales staff never pressure the customer but instead they give honest information and helpful service. More

Recall The Service Manager was informative and clear and solved the Recall issue. He invited me to come to the shop and he would take it from there. When I The Service Manager was informative and clear and solved the Recall issue. He invited me to come to the shop and he would take it from there. When I arrived the people were welcoming and professional even though it was a Recall. I felt welcomed and decided to wait for the work to be done. It was done within an hour. Thank you for your integrity and timely work. More

Excellance at it best. From the time I walked in the door till the time I was out the door, Nothing but excellence and proffessionalizim. Great customer service. Need to tea From the time I walked in the door till the time I was out the door, Nothing but excellence and proffessionalizim. Great customer service. Need to teach some of these other bussinesses about customer care. More

OUR EXPERIENCE BMW NORTHWEST IS IN OUR OPINION THE BEST,FROM BUYING TO SERVICE THEY CATER TO THE CLIENT KEEP YOU INFORMED AND ARE THE MOST PLEASING GROUP OF PERSONNE BMW NORTHWEST IS IN OUR OPINION THE BEST,FROM BUYING TO SERVICE THEY CATER TO THE CLIENT KEEP YOU INFORMED AND ARE THE MOST PLEASING GROUP OF PERSONNEL TO WORK WITH More

Car buying made easy! Purchased our first BMW a few years ago at another local BMW dealership, so expected to get our new BMW from the same dealership. Researched the mode Purchased our first BMW a few years ago at another local BMW dealership, so expected to get our new BMW from the same dealership. Researched the model with the options my wife wanted on line to come up with a fair price. Also, researched the fair trade-in value of her current BMW. With this information in hand, made a trip to the dealership expecting to make a deal. We weren't even close on the price for the new car or what they would give for the trade-in. And they would not negotiate. We walked out. Later that day I called Jimmy Barber on the phone to see what kind of a deal he would make. We had never been to BMW Northwest at it is a substantial drive. Well, we made the deal in about five minutes over the phone. It was even a better deal than I had been expecting. As my wife wanted several options that were not available on the vehicles they had in stock, it was necessary to order the car from Germany. Therefore, it took about three months before we could take delivery. No big deal. Jimmy kept us informed of the progress; build start, build end, ready for shipment and so forth. When it arrived we made an appointment to pick it up, and that was the first time we ever visited the dealership. And what a beautiful facility it was, especially with our car sitting on the show room floor. It arrived exactly as ordered, and the price and trade-in were exactly the same as Jimmy and I had discussed three months earlier. Aaron, the BMW genius with much patients, spent considerable time teaching us about the new technologies, but we will need another lesson. The bottom line is, this was car buying made easy. It took more time to write this review than it did to make the deal. A friend, who also drives a BMW, is in the market for a new car, and you can be sure I will be pointing him towards BMW Northwest. More

No stress buying! Came to BMW to get a new car, just like that..in and out. Very stress free, wonderful customer service, made friends and had coffee with cookies! Spe Came to BMW to get a new car, just like that..in and out. Very stress free, wonderful customer service, made friends and had coffee with cookies! Spent a very short time there and left with an fabulous car. Got a very, very low interest rate too. Overall great experience. A few days later I went back to get new wiper blades and it was the same experience, just for wiper blades! Thank you! More

Best place to buy a car. Our sales person name Kevin was the best sales person i have ever seen before but the guy who worked in finace was rude ans disrespect. Overall we bou Our sales person name Kevin was the best sales person i have ever seen before but the guy who worked in finace was rude ans disrespect. Overall we bought new bmw 2016 and feels great. More

I feel valued as a customer BMW NW clearly stands behind their product and their customers, before and after the sale. The satisfaction I experienced at this store is beyond the BMW NW clearly stands behind their product and their customers, before and after the sale. The satisfaction I experienced at this store is beyond the best. ..way above my expectations. This store consists of friendly professionals who go above and beyond to help you. I would highly recommend BMW NW to anyone either looking to purchase a vehicle or to have service done, I've done both. More