BMW Northwest

Best customer service I had my previous BMW serviced at BMW Northwest, so I already knew their customer service was great, and I had shopped for a car previously, but the t I had my previous BMW serviced at BMW Northwest, so I already knew their customer service was great, and I had shopped for a car previously, but the time wasn't right. When the time was right, there was no question about who I would go to. Ron Hansen is the best! Financing was a piece of cake as well--I can't say how pleased I am! More

Shopping for a BMW I had communicated with Damien prior to my visit. When I arrived, he was ready and knowledgeable of my needs. Throughout the whole process, he was a I had communicated with Damien prior to my visit. When I arrived, he was ready and knowledgeable of my needs. Throughout the whole process, he was attentive to my wishes and needs and did not pressure me into making a decision. Once my decision was made the financial department fell into the same mode of help and support. BMW Northwest was attentive to my important points throughout the whole visit and experience. I was very happy with my experience as I drove off the lot. Josh More

Great experience The whole process from walking onto the lot to driving our new x1 home was a great experience. Our salesman Jimmy was courteous and answered all of ou The whole process from walking onto the lot to driving our new x1 home was a great experience. Our salesman Jimmy was courteous and answered all of our questions. He gave us the time we needed to do more research and come to the decision to buy our car from BMW Northwest More

Great guys!!! The guy who welcoming me at the service department was super nice and respectful. The service agent figured out my car problem in few minutes, I did n The guy who welcoming me at the service department was super nice and respectful. The service agent figured out my car problem in few minutes, I did not have to wait all day for the repair of my car. He was polite and knowledgeable. So far my experiences at BMW Northwest have been great! More

Excellent experience After visiting several high end dealerships, I purchased my vehicle from BMW Northwest. The entire buying experience was painless and the customer ser After visiting several high end dealerships, I purchased my vehicle from BMW Northwest. The entire buying experience was painless and the customer service I received was excellent. This was by far the best car buying experience I have had. I won't go anywhere else and absolutely love my new BMW! More

Costco Program 340i purchase Jimmy Barber initially responded to my inquiry about a BMW 340i purchase through the Costco program. Informed me of what was available through the pro Jimmy Barber initially responded to my inquiry about a BMW 340i purchase through the Costco program. Informed me of what was available through the program and having options of what I was looking for took a visit to BMW Northwest despite the distance from Bellevue. He was very professional, friendly, transparent in giving us details we asked for, cost, financing for purchase or lease, and a non-aggressive car sales type person. I was able to take all the info home with me, talk about it, ask for more info which he gladly provided by email, and make a decision to purchase from BMW NW. Typical car buying experience which I dread, turned out not so typical and almost enjoyable! BMW NW paid enough attention to me that seemed like they cared but not so much to be overwhelmed. I would definitely recommend BMW NW, Jimmy Barber, and a BMW! I would also like to mention the financial services and the geniuses we were in contact with were also all very helpful, very nice and educated in their products. More

BMW 320i Great experiences. Military friendly. Never felt like I was being taken advantage of. Extremely open throughout the entire process. Love my car got an Great experiences. Military friendly. Never felt like I was being taken advantage of. Extremely open throughout the entire process. Love my car got an amazing deal. More

Drive 90 min Live in woodinville but continue to drive past 2 BMW dealerships to purchase from Bruce--smooth and easy--he had the day off but worked with his count Live in woodinville but continue to drive past 2 BMW dealerships to purchase from Bruce--smooth and easy--he had the day off but worked with his counterpart and financing was smooth and efficient. More

Best car buying experience I have purchased many cars, and this was by far the smoothest transaction. Bruce was transparent/honest, fair, responsive, and knowledgeable. I got a I have purchased many cars, and this was by far the smoothest transaction. Bruce was transparent/honest, fair, responsive, and knowledgeable. I got a fair price, saw how hard they worked to understand what I wanted, and they bent over backwards to get me the best deal possible. This experience stands out among all the cars I have purchased, but most especially in contrast to the dealer I had worked with previously for sales and service (which was closer to me). I was so unhappy with that dealer I would have switched brands of cars, but working with BMW Northwest regained my loyalty. More