BMW Northwest

Great Service, Friendly Salespeople We picked up a X5 last week and Aaron and Brandon were wonderful in explaining the SUV to us and in working with us to find the right fit for my famil We picked up a X5 last week and Aaron and Brandon were wonderful in explaining the SUV to us and in working with us to find the right fit for my family. I highly recommend them and the BMW Northwest dealership if you are looking for a BMW. More

Incredible customer experience, every time I have owned several high end automobiles, just purchased my third BMW at BMW Northwest. I live in Bellevue Washington but still take the time and ex I have owned several high end automobiles, just purchased my third BMW at BMW Northwest. I live in Bellevue Washington but still take the time and extra effort to buy my cars from this great dealership. Each time has been better than the previous experience, they simply exceed expectations. This time I ordered a new model 330E plug in Hybrid, a car no dealer yet had in stock. The process was painless and I was updated regularly on progress, real solid communications, never any pressure. When car came in we were not in state but they explained there was no issue, car would be waiting. Delivery was a joy, included education on the new technology and operations. After the sale, same excellent follow up, service and professional treatment in every step. Good folks, great experience. More

Excellent services for 16 years! I have dealt with the kind and knowledgeable sales and service representatives at BMW Northwest for 16 years. There is no better place to research, t I have dealt with the kind and knowledgeable sales and service representatives at BMW Northwest for 16 years. There is no better place to research, test drive, and select a car (or your sixth BMW) in the state of Washington. Their goal has always been to make me happy when I drive off the lot and to keep me happy throughout my lease. They have always succeed and gone over and above my expectations. The environment is comfortable and they make you feel at home, like you are being taken care of by family. Thanks for the years and the many more to come! More

Best Service, Sales, and Selection BMW Northwest makes you feel like you are their one and only customer. Their sales staff is friendly and non-pushy. They work hard to find you a vehic BMW Northwest makes you feel like you are their one and only customer. Their sales staff is friendly and non-pushy. They work hard to find you a vehicle that works for you and have many options to choose from. They are knowledgeable about the product and have a passion for what they do, and it shows! Working with Bjorn was one of the easiest car buying experiences I've ever had and I will be sure to come back to BMW NW to work with him again! Not only was the sales aspect of this deal seamless but I was also given an opportunity to hang out with my BMW Genius Aaron to show me all the ins and outs of my new 320i. He easily answered all of my questions and since I'm not exactly a tech wiz he Was happy to guide me trough how to set up my phone, memory seating, etc. Even a couple weeks after having my car both Bjorn and Aaron contacted me to make sure I was loving my new vehicle and to make sure no new questions had come up! I could not be more grateful for the exemplary level of customer service I received here. More

Beyond awesome service!!! My 2005 325xi had almost 170,000 miles on it and somehow I bought a 2015 BMW motorcycle that was beyond my skill level, I needed help! I contacted Mar My 2005 325xi had almost 170,000 miles on it and somehow I bought a 2015 BMW motorcycle that was beyond my skill level, I needed help! I contacted Mark in pre-owned sales online and he was beyond amazing! He, along with BMW credit, and the finance department got me into a great pre-owned BMW with good terms. It was smoothest transaction ever! Thank you so much for fixing 2 issues for me! More

Sincerity I had previously shopped around for a good deal on a gently used car. There is a huge difference in the quality of service with their so called compe I had previously shopped around for a good deal on a gently used car. There is a huge difference in the quality of service with their so called competitors. I highly recommend BMW NW. More

Terrific customer service from start to finish! NW BMW's customer service is outstanding! Great emphasis was placed on balancing my desires while perusing all affordable options. The X5 is a superb NW BMW's customer service is outstanding! Great emphasis was placed on balancing my desires while perusing all affordable options. The X5 is a superb vehicle, and every detail of the vehicle was thoroughly explained! Thank you for making this a wonderful experience from start to finish. More

Excellent service Everyone at BMW Northwest are friendly and always make you feel welcome weather you are there to purchase or just to look around at the cars. The sale Everyone at BMW Northwest are friendly and always make you feel welcome weather you are there to purchase or just to look around at the cars. The sales staff never pressure the customer but instead they give honest information and helpful service. More

Recall The Service Manager was informative and clear and solved the Recall issue. He invited me to come to the shop and he would take it from there. When I The Service Manager was informative and clear and solved the Recall issue. He invited me to come to the shop and he would take it from there. When I arrived the people were welcoming and professional even though it was a Recall. I felt welcomed and decided to wait for the work to be done. It was done within an hour. Thank you for your integrity and timely work. More

Excellance at it best. From the time I walked in the door till the time I was out the door, Nothing but excellence and proffessionalizim. Great customer service. Need to tea From the time I walked in the door till the time I was out the door, Nothing but excellence and proffessionalizim. Great customer service. Need to teach some of these other bussinesses about customer care. More