BMW Northwest
Fife, WA
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Excellent experience After visiting several high end dealerships, I purchased my vehicle from BMW Northwest. The entire buying experience was painless and the customer ser After visiting several high end dealerships, I purchased my vehicle from BMW Northwest. The entire buying experience was painless and the customer service I received was excellent. This was by far the best car buying experience I have had. I won't go anywhere else and absolutely love my new BMW! More
Costco Program 340i purchase Jimmy Barber initially responded to my inquiry about a BMW 340i purchase through the Costco program. Informed me of what was available through the pro Jimmy Barber initially responded to my inquiry about a BMW 340i purchase through the Costco program. Informed me of what was available through the program and having options of what I was looking for took a visit to BMW Northwest despite the distance from Bellevue. He was very professional, friendly, transparent in giving us details we asked for, cost, financing for purchase or lease, and a non-aggressive car sales type person. I was able to take all the info home with me, talk about it, ask for more info which he gladly provided by email, and make a decision to purchase from BMW NW. Typical car buying experience which I dread, turned out not so typical and almost enjoyable! BMW NW paid enough attention to me that seemed like they cared but not so much to be overwhelmed. I would definitely recommend BMW NW, Jimmy Barber, and a BMW! I would also like to mention the financial services and the geniuses we were in contact with were also all very helpful, very nice and educated in their products. More
BMW 320i Great experiences. Military friendly. Never felt like I was being taken advantage of. Extremely open throughout the entire process. Love my car got an Great experiences. Military friendly. Never felt like I was being taken advantage of. Extremely open throughout the entire process. Love my car got an amazing deal. More
Drive 90 min Live in woodinville but continue to drive past 2 BMW dealerships to purchase from Bruce--smooth and easy--he had the day off but worked with his count Live in woodinville but continue to drive past 2 BMW dealerships to purchase from Bruce--smooth and easy--he had the day off but worked with his counterpart and financing was smooth and efficient. More
Best car buying experience I have purchased many cars, and this was by far the smoothest transaction. Bruce was transparent/honest, fair, responsive, and knowledgeable. I got a I have purchased many cars, and this was by far the smoothest transaction. Bruce was transparent/honest, fair, responsive, and knowledgeable. I got a fair price, saw how hard they worked to understand what I wanted, and they bent over backwards to get me the best deal possible. This experience stands out among all the cars I have purchased, but most especially in contrast to the dealer I had worked with previously for sales and service (which was closer to me). I was so unhappy with that dealer I would have switched brands of cars, but working with BMW Northwest regained my loyalty. More
Outstanding Purchase Process We live 2 hours away from BMW Northwest and it was well worth the longer drive to purchase our BMW. We will be returning to this dealership for our n We live 2 hours away from BMW Northwest and it was well worth the longer drive to purchase our BMW. We will be returning to this dealership for our next purchase in a couple of years. All of the staff were friendly and helpful. Excellent customer service. More
Purchase process was excellent All individuals were very helpful in purchase process starting with owner and including salesman, financial manager and Genius on delivery. Bought a All individuals were very helpful in purchase process starting with owner and including salesman, financial manager and Genius on delivery. Bought a great car at an attractive price! More
Excellent Customer Service I've had the pleasure of buying my last 4 vehicles from BMW Northwest. The experience continues to exceed my expectations. The entire BMW Northwest I've had the pleasure of buying my last 4 vehicles from BMW Northwest. The experience continues to exceed my expectations. The entire BMW Northwest team makes you feel like you are their number one customer. I'm hooked! More
Great experience Our sales person was friendly and knowledgeable, and we really appreciated the help with the X1's technology. Great buying experience. We would buy Our sales person was friendly and knowledgeable, and we really appreciated the help with the X1's technology. Great buying experience. We would buy from them again. More
Outstanding service Great service and help from Mark Rauschert, internet manager who helped us get a good price and service efficiently. Well taken care of by whole team, Great service and help from Mark Rauschert, internet manager who helped us get a good price and service efficiently. Well taken care of by whole team, including finance department, and looking forward to follow up with very nice expert desk to help my son set up his 2013 328 with Alexis. More