BMW Northwest
Fife, WA
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Amazing They were very helpful at getting right back to me and going over and beyond helping me to get the exact vehicle I wanted even when there were only a They were very helpful at getting right back to me and going over and beyond helping me to get the exact vehicle I wanted even when there were only a few with exactly what I wanted they were able to get it for me :) they always got back by phone, text , and email whichever was easiest for me at the time. Sent pictures when I asked. Just the Best experience I could ask for . Thanks again for getting me the car of my dreams More
Responsive and Helpful Service Agent My wife and I recently purchased a 2006 BMW. While checking the VIN i discovered 2 open recalls. I contacted Ryan via email and the next day the part My wife and I recently purchased a 2006 BMW. While checking the VIN i discovered 2 open recalls. I contacted Ryan via email and the next day the part is ordered and awaiting its arrival for installation. I was expecting some run around and difficulty. Nothing could be further than the truth. BMW NW has definately earned my future business. More
Ron always goes the extra mile Ron worked with me for over 10 months to find the specific car that was to become my 6th beemer. It appeared on the lot on a Thursday and I owned it t Ron worked with me for over 10 months to find the specific car that was to become my 6th beemer. It appeared on the lot on a Thursday and I owned it that same Saturday. His work before, during and after has been exemplary. Just had a cosmetic issue appear on Friday that he, Allen Deen (GSM) and Steve King (service dept manager), handled personally while I was on lunch break on Monday. Ron knows his product, and is a genuinely nice guy. I wholeheartedly recommend him and BMW Northwest for both sales and service needs. More
Outstandingly exceptional customer service We have been going to BMW Northwest since 1997 because of their great cars and because they treat you with care and respect. Their staff goes out of We have been going to BMW Northwest since 1997 because of their great cars and because they treat you with care and respect. Their staff goes out of their way to meet your needs, and Ron Hansen in particular, treats you like family and makes sure you get the car you want without any hassles. Thank you to the entire BMW Northwest team for making every car purchase not only hassle-free but enjoyable. More
Long time customers We have been driving BMWs for over 25 years. We have purchased or leased fifteen various models of BMWs. Ron Hansen has been our salesman and he is We have been driving BMWs for over 25 years. We have purchased or leased fifteen various models of BMWs. Ron Hansen has been our salesman and he is fantastic. Ron makes sure you are happy with your choice of vehicle. He is very knowledgeable about all of the models. Dave Quinn is our service rep. Dave is very efficient in making a service appointment at our earliest convenience and always asks if we will need a loaner car for that period time. Annie is our genius. Annie is very thorough and informative about our cars. Needless to say we are very happy with BMW Northwest, Ron, Dave, Annie and last but not least Manfred! More
BMW NORTHWEST This is our second BMW purchased from BMW Northwest. Very good experience with Jimmy Barber and Allen Deen in the purchase and delivery process We This is our second BMW purchased from BMW Northwest. Very good experience with Jimmy Barber and Allen Deen in the purchase and delivery process We were out of country when our car arrived and they gladly accommodated our need to delay delivery Excellent experience with service department as well I definitely recommend BMW Northwest More
Expectations Met All of my expectations and questions regarding the purchase of my BMW were fulfilled. Our salesperson and "the genius" were patient, great listeners All of my expectations and questions regarding the purchase of my BMW were fulfilled. Our salesperson and "the genius" were patient, great listeners to our questions, and thorough. Each time I communicated via email I received confirmation and any questions answered in a timely manner. I would recommend BMW Northwest to friends or family members. More
Excellent Service We had an excellent experience at the BMW Fife dealership. They were attentive, knowledgeable and friendly. It was my first time buying a BMW and I w We had an excellent experience at the BMW Fife dealership. They were attentive, knowledgeable and friendly. It was my first time buying a BMW and I was worried it would be a high pressure experience but it was the opposite. A pleasure from start to finish working with Jerry Fortner and the rest of the BMW team. More
BMW X1 This was one of the best dealerships that I have ever been to. My wife and I were treated with amazing customer service. The process to purchase was s This was one of the best dealerships that I have ever been to. My wife and I were treated with amazing customer service. The process to purchase was super fast and easy. Even the trade in process was amazing and fast. Great price and a very professional dealership More
So Easy. I have purchased several vehicles from BMW Northwest and they are always the ultimate professionals, from the time I walked in to the time I left the I have purchased several vehicles from BMW Northwest and they are always the ultimate professionals, from the time I walked in to the time I left the whole experience was easy and friendly. Brandon White is a very knowledgeable and I would highly recommend his expertise to anyone. More