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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.7
772 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 772 reviews

August 07, 2024

Austin always provides the best service. I really appreciate how he keeps me informed of my vehicle status throughout the process. More

by Blincicome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Aug 08, 2024 -

BMW Northwest responded

We're delighted to hear that Austin consistently provides excellent service at BMW Northwest. Thanks for sharing your positive experience!

August 07, 2024

Very good customer service. Rick had always provided courteous and professional service. It is a pleasure to work with him. More

by rayc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Aug 08, 2024 -

BMW Northwest responded

Thank you for the kind words! We're glad to hear Rick provided courteous and professional service at BMW Northwest. We appreciate your feedback and look forward to assisting you again in the future!

August 04, 2024

Mr. Rich Knoll his customer service is superb and professional. He thoroughly explained and update my 2024 X5. Thank you More

by philipbmw4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
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Aug 05, 2024 -

BMW Northwest responded

We're delighted to hear that Mr. Rich Knoll provided superb and professional service during your visit at BMW Northwest! Enjoy your 2024 BMW X5, and thank you for the kind words!

July 28, 2024

I get excellent service at this dealer & as I am 92 I can communicate with one service representative & that makes for continuity. I was offered transportation to & from my home to allow for overnight work w More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Knoll
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Jul 29, 2024 -

BMW Northwest responded

Thank you for sharing your experience! We're delighted to hear that our team at BMW Northwest could provide such excellent service and peace of mind. We look forward to continuing to assist with your car care needs!

July 24, 2024

The service was very quick and professional. The customer service was truly outstanding. .and great to see. More

by Hubb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Hansen, Gary Edinborough, Kevin Lambert, Mark Rauschert, Allen Deen, Susan Grissom, Bruce Lincicome, Jimmy Barber, Mackenzie Bitz
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Jul 25, 2024 -

BMW Northwest responded

Thank you for the kind words! We're delighted to hear that our team at BMW Northwest provided quick and professional service. We appreciate your feedback and look forward to serving you again!

July 24, 2024

Thank you very much Austin for always taking care of our cars, you’re the best. More

by Ashbyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
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Jul 25, 2024 -

BMW Northwest responded

We really appreciate your positive review of Austin and the team! Thank you for choosing BMW Northwest and for sharing your experience. Drive safely!

June 23, 2024

Efficient reliable service, clean, comfortable waiting area. Professional service providers. All good. I will return. More

by Bonniewilliams04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Williams
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Jun 24, 2024 -

BMW Northwest responded

Bonnie, thank you for the kind words! We're glad to hear you had a positive experience with our team at BMW Northwest. Looking forward to your next visit!

June 15, 2024

Great service experience with BMW Northwest. Making an appt was easy and work around my schedule.. The service wait time very good. The waiting area is very accommodating. Brandon, my service ad More

by Bimmer 7 & X5 M60i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
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Jun 17, 2024 -

BMW Northwest responded

Thank you for sharing your positive service experience with BMW Northwest! We're glad to hear that Brandon and our team provided excellent attention and follow-up. We appreciate your feedback on the accommodating waiting area and video updates from our technicians. See you next time!

June 08, 2024

Dave Quinn was super helpful. I appreciate his experience and professionalism. He is a great asset to BMW Northwest. More

by Blincicome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Quinn
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Jun 10, 2024 -

BMW Northwest responded

We're delighted to hear that Dave's expertise and professionalism made a positive impact on your experience at BMW Northwest. Thanks for the great feedback!

June 03, 2024

Outstanding service upfront pricing great service advisors repair done per expectations would highly recommend any time More

by florbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke kelly
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Jun 03, 2024 -

BMW Northwest responded

Thank you for the glowing review! We're delighted to hear that our service and pricing met your expectations at BMW Northwest. We appreciate your recommendation and look forward to serving you again!

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