BMW Northwest

Happy customer I recently purchased my new X1 and my family and I could not be happier. Great customer service by your team of professional, knowledgeable, and pati I recently purchased my new X1 and my family and I could not be happier. Great customer service by your team of professional, knowledgeable, and patient staff. Family friendly with a great selection of BMW’s, I did not think I was going to find one on my first visit. Thank you for the excellent purchase experience, would recommend this BMW dealer anytime. More

Nice cars, great dealership Brandon Barlow found us the perfect car with all the bells and whistles we wanted. He guided us through the whole process with patience and respect. Brandon Barlow found us the perfect car with all the bells and whistles we wanted. He guided us through the whole process with patience and respect. We left the dealership feeling very satisfied. More

Disgusting. I called to scheduled a headlight repair on my 2007 BMW Z4, the first contacted person acted confused about the service call, she transferred the phon I called to scheduled a headlight repair on my 2007 BMW Z4, the first contacted person acted confused about the service call, she transferred the phone call over a voicemail box, I left a message that it was ignored, because the person never answered back. The next day, I took my car to the service department, I was never greet by anyone, I tried to make eye contact by someone and they avoid the contact until someone finally approached me to tell me to move my car away from the service lane. When I asked him for a diagnose on my vehicle, the guy didn't hesitated to tell me that I was not in Jiffy lube in which you go in and out with a serviced car. I'm thankful for your actions, because after all this, I contacted Rolf's Import Service located one minute away from you, on 3151 20th St. E, Fife (253) 248-1080, and I experienced way much better customer service, professionalism and better prices than you. I will never recommend anyone to call or visit your place before calling or visiting Rolf's Import Service located in Fife. I want to make it clear, that you will never earn my business, ever again. More

Wonderful Experience From picking out my new car with Alan the genius, to signing finance paperwork with Sean, and doing my walk through with my genius Aaron, the entire e From picking out my new car with Alan the genius, to signing finance paperwork with Sean, and doing my walk through with my genius Aaron, the entire experience has been a pleasure. More

Purchasing BMW X1 We recently purchased a BMW X1 Everything about our experience from the minute we walked onto the lot to look until we decided on what we wanted and We recently purchased a BMW X1 Everything about our experience from the minute we walked onto the lot to look until we decided on what we wanted and picked up our X1 was great! Our salesman Darren ..... our genius Olivia and the sweet lady that helps with the paperwork More

Great Customer Service Brandon was amazing. He listened to my needs and got me into a great car within my budget. He was patient and really worked hard to make sure that my Brandon was amazing. He listened to my needs and got me into a great car within my budget. He was patient and really worked hard to make sure that my experience was good. I would recommend him and this dealership to anyone looking to get a car. More

Professional service all the way Brandon Barlow is a highly talented young sales representative. He paid very close attention to the features I had stated that I wished to have in a n Brandon Barlow is a highly talented young sales representative. He paid very close attention to the features I had stated that I wished to have in a new BMW - and he delivered 100%.. after. a Short search of his sales inventory, he was able to offer me the choice of three cars that filled the bill. Once I selected a car, he carried out the sale in a professional and polished manner, always keeping me well informed at every step of the process and comfortable with the decision I had made. BMW NW can be proud to be represented by this very capable young professional. Job well done Brandon! More

Great experience! Brandon Barlow was our salesman and he did a great job for us! We had a commitment that evening and so we had to rush the process, but Brandon handle Brandon Barlow was our salesman and he did a great job for us! We had a commitment that evening and so we had to rush the process, but Brandon handled it very well and got all the people at the dealership that needed to be part of it on board and everyone was pleasant and made it fun anyway. More

Outstanding I recently purchased a 2019 X3 . The entire process from the first time I walked into the dealership was first rate! I ordered the car and it took six I recently purchased a 2019 X3 . The entire process from the first time I walked into the dealership was first rate! I ordered the car and it took six weeks. From start to delivery every question, concern, and potential issue was answered 100 percent! More